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Virgin Australia Check-In and Boarding

Virgin Australia provides the facility of online check in and airport check in. At airport, you can check in using the kiosk machines or at the check in counter.

Virgin Australia Online Check in

The online check in facility is available for both domestic and international flights of Virgin Australia.

For domestic flights, the online check in opens 48 hours before and remains open up to 45 minutes before the departure time of flights.

For international flights (short haul and long haul), the web check in opens 24 hours before and remains open up to 90 minutes before scheduled departure time of flights. Online check in for international flight is not available for Port Moresby and Nadi airports. While online check in is allowed for international flights passengers, they are required to be present at check-in counters at airport for document validation.

How to do online check in on Virgin Australia?

  1. Visit
  2. Enter your booking reference/Velocity membership number or e-ticket number.
  3. Provide the Last name and Departure Airport.
  4. Checkout the various services you want to take and assign the available seats.
  5. Get the boarding pass in your email. From there you can download it into your computer or mobile device.

Virgin Australia Airport Check In

For domestic flights, the check in time limit for closure is 30 minutes before scheduled departure of flights. It is recommended to drop off the check in bags at least 45 minutes before flight departure time. In case, there is a connecting international flight to catch, the bags shall be dropped off at least 60 minutes before scheduled departure of flight.

Kiosks are also available at Brisbane, Sydney, Melbourne, Perth and Gold Coast for check-in facilitation. Passengers need to have 6 letter booking reference. They can make use of the kiosk for scanning the boarding pass from their mobile device and get it printed. Even the bag tags can be printed and then these are tied to the check-in bags before approaching the drop-off locations. 

Ask Your Questions Temporarily Disabled

Joan markby

Posted on 12-Sep-2023
How long before my domestic flight can I get boarding pass and tags?

Admin Reply :

You will get the boarding pass as soon as you complete the check-in formalities, whether online or at airport.

George Richardson

Posted on 30-Apr-2023
Is one check in bag free with my flight

Admin Reply :

You have not mentioned route of travel and cabin class in which you are flying. Pls provide this information so that we can help you.

Noelene Atkins

Posted on 07-Mar-2023
Travelling from Sydney to the Gold Coast on 9/3/2023 at 2.20pm. I only have carry on . What time should I arrive at airport

Admin Reply :

You shall arrive at airport at least 60 minutes before flight time. Since you have only one carry-on, you can do online check-in. 

Sucita Dacquel

Posted on 08-Feb-2023
Baggage allowance for domestic flights from Sydney to Darwin.

Admin Reply :

There is no free baggage allowance for Lite fare passengers. For other economy fares, you are allowed 1 check in bag of u to 23 kg. Cabin allowance is of 7 kg weight of 1 cabin bag and 1 personal item.

You can details at

Josephine craig

Posted on 13-Jan-2023
I have an electric scooter how do I check it in it has a lithium battery and weights 20k with battery manhy thanks Mrs j craig

Admin Reply :

If this scooter is required by you as a personal mobility aid, only then it is allowed to be carried. Battery shall not be more than 160Wh power. If the battery could be removed and carried separately, then it is to be taken in the cabin. Otherwise also, you need to turn off the scooter and remove the key. It shall be packed in such a manner that it does not get activated. Virgin Australia can be contacted on their customer support number to know better about the process of packing it in a safe manner.

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