This privacy policy ("Privacy Policy") describes how Bagagge Allowance ("Baggage Allowance", "we", "us", "our", etc.) collects, uses, and shares your information while providing you access to and use of our website, (referred to as "website"), and related apple and android apps (referred to as "app"). Through our website, you can seek answers to your queries about different airline services as given on the website and might also be able to search and book air tickets on our affiliate partners if we choose to display their promotional assets (such as widgets, links or banner).

Your access or use of the website, app, or services imply that you agree to our collection, use, and sharing of the information you provide us, as described in this Privacy Policy. Please read this Privacy Policy carefully before you access or use our website, app, or services so that you will understand our procedures and your choices before you share your personal information.

We may update this Privacy Policy to divulge changes to our information practices. If we make any substantial changes, we will notify you by email or by means of an announcement made on the website and on the app, prior to that change becoming effective. We encourage you to review this page periodically for up-to-date information on our information practices.

The website, app, and services are meant for access or use by individuals who are 18 years of age or older. Those who are under the age of 18 are not permitted to access or use the website, app or service. We do not intentionally collect personal information (referred to as "personal information") from or about anyone under the age of 18. When we talk about "personal information" in this Privacy Policy, we mean both device information (referred to as "device information") and order information (referred to as "order information"). If you are under the age of 18, you should not access or use the website or app or send any personal information about yourself to us. If we realize that we have collected personal information from or about somebody under the age of 18, we will remove that information as soon as possible. Please refer to our Terms of Use page for more information about eligibility and verification of age. If you do not agree with any part of this Privacy Policy, you should not perform any transactions on this website and/or app, and leave this page immediately.

Personal Information Collected by Us

When you visit the website, we do not collect data ourselves but it is the third party services such as Google Analytics, Google Search Console that collect visitor data.

The only personal information collected by us is the email ID, phone number and name of the person who asks us questions using our query form.

We collect device Information using the following technologies:

We do not use cookies to collect data. We only collect data which is collected by third party integrations such as Google Analytics, Google Search Console and likewise.

How do We Use Your Personal Information?

We use the email ID provided by user for asking questions, to reply back our answer to him/her.

Sharing Your Personal Information

We do not share your personal information with anyone.

Your Consent

If you choose to willingly submit personal information to us, we will assume that you have agreed to our collection, use, and sharing of this personal information for purposes reasonably related to your providing the information and for the purposes set out in this Privacy Policy. Wherever we make use of the services of third parties in our business, they may provide us your personal information. In such a situation, we will make reasonable efforts to have such parties guarantee us that this provision of your information is permitted. Accordingly, we will usually ask for your consent when we collect your personal information. Sometimes this may happen after collection but prior to our use or revelation of your personal information. If we plan to use or reveal your personal information for a purpose not disclosed in this Privacy Policy or elsewhere to you, we will make sincere efforts to inform you about that purpose before the use or disclosure of your personal information. Since we utilize the services of third party independent courier contractors, we share your information to facilitate the services. We require that our third parties commit to use this information for the sole purpose of accomplishing the services.

Data Retention

When you place an query through the website, we will maintain your question information for our records unless and until you ask us to delete this information. The law allows us, for legal or business purposes, to retain personal information for as long as is reasonable. Upon expiry of a suitable retention period, bearing in mind about the legal and business requirements, your personal information will either be deleted in a secure manner or made unspecified.

Third Party Websites

Please note that our website and other online services may have links to other websites. Any third party websites will be governed by their own privacy policies and practices, and we are not accountable for such third parties or their websites.

Third Party Service Providers

We may hire third party companies and individuals to facilitate our website, app, and services; to provide the website, app, and services on our behalf; to perform services related to our website and app (for example, without limitation, hosting, maintenance services, upgrading features of the website and app, database management); to provide customer support; or to help us in analyzing how our website, app, and services are used. These third parties are authorized to access and use your personal information only to execute these tasks on our behalf.

Security of Personal Information

We recognize our legal commitments to protect personal information collected during the course of carrying out our business. We have therefore made suitable arrangements to secure against the unauthorized access, collection, use, revelation, replication, amendment, removal, or obliteration of personal information. All communications with our services are made via the Transport Layer Security/Secure Sockets Layer (TLS/SSL) protocol. We use a reliable, third-party payment gateway to process credit card transactions in a secure manner.

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