AirAsia Special Assistance

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Unaccompanied Minors and YPTAs:

Guests who are under 12 years of age must be accompanied by an adult of 18 years or more, if they have to fly on AirAsia.

However, the guests who are more than 12 years of age but less than 16 years, are allowed to travel unaccompanied on the condition that their parents or guardian signs a Release and Indemnity form at the checkin counter. No such forms are required to be filled if the passenger is in age group of 16-18 years. However, in both the cases, the passengers of 12-18 age groups are not allowed to accompany a passenger of less than 12 years of age.

Pregnant Women:

AirAsia allows pregnant women of up to 27 weeks of pregnancy to fly without requirement of a medical certificate. However, There is a requirement to fill the Liability Statement of the carrier at the check-in counters.

For those pregnant women who are in 28-34 week period of their pregnancy, there is an additional requirement to furnish a doctor letter or medical certificate that confirms the number of weeks she is pregnant. The pregnant women should have got this certificate/letter not later than 30 days from the date of travel.

Women who are pregnant for more than 35 weeks are not allowed to fly on AirAsia.

Reduced Mobility:

You are in need of wheelchair assistance or ambulift, you will have to inform the carrier well in advance- at least 48 hours before scheduled departure. This can be done through Live Chat facility or calling the call centre.