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flydubai Special Assistance

(Updated: 11-3-2018)

Pregnant Women

Expectant mothers are allowed to fly on flydubai without any requirement of documents up to the completion of 28th week of pregnancy. After completion of 28th week of pregnancy, you will be allowed to fly on the carrier only after providing them the certificate from your treating doctor or qualified midwife, duly signed and stampe, stating clearly the following:

  1. Number of weeks of pregnancy

  2. Expected date of delivery

  3. State of pregnancy is normal

  4. Confirming your fitness to fly for at least this leg of your journey.

It shall be in English or Arabic and not more than 7 days older than the scheduled date of departure.

Beyond 36th week of pregnancy, flydubai would not carry you. This is applicable also for the return flights. In case of multiple pregnancies, flydubai would not carry you after completing 32nd week of pregnancy.

Infants and Children

New born infants are carried only after completing 14 days after delivery. Infants are children from 14 days to 2 years of age.

One passenger can carry at most 2 infants, with one infant (of minimum age 6 months) seated in a car-type seat which is secured to aircraft seat. These seat type shall be labelled stating that it is approved for use in aviation. If one infant is being carried, he/she must share the seat with the parent. However, if child of more than 2 years is being carried, then additional seat has to be bought for the child.

Unaccompanied Children

Carriage of child below 12 years of age (as on date of commencement of flight) is allowed only when he/she is accompanied by a parent or guardian of more than 16 years of age and travelling on same booking.

For other types of people who need special assistance, such as in eating, in using toilet, evacuation or in use of special equipment, the carrier requires that the passenger shall have obtained medical clearance for a qualified doctor and shall be accompanied by a person.



Ask Your Questions Temporarily Disabled

Mike Harrison

Posted on 28-Dec-2018
I require wheelchair assistance for my flight from Muscat to Dubai on Sunday 30th December 2018 How can I book this in advance?

Admin Reply :

By calling the airline local office. That is the best and quickest way to do it.

Deborah English

Posted on 03-Dec-2018
Please confirm that I have wheelchair Assistance, as requested and booked. Iam arriving at Dubai on Emirates flight EK016 from London Gatwick and am leaving for Kathmandu on Flydubai flight EK2355 on 6th December 2018 returning on flight EK2156 13th December 2018. Emirates have confirmed Special Assistance but requested that I make this contact to Flydubai.

Admin Reply :

Please note that we are not the flydubai airline. You will have to contact the airline in this respect. 


Posted on 12-Oct-2018
Hi My parents are travelling from kathmandu to dallas. We booked for wheelchairs but it doesn’t say any thing about wheelchairs on their tickets. Is it normal ? We called the agents in kathmandu and asked them about wheelchairs. The guy wanted to know about my parents’s age. I said my mom is 49 yrs n dad 61 yrs. he said they are not old enough for using wheelchairs. I said my mom has a medical condition which doesnt allow her to move her body around like other ppl . And my dad had an accident couple of years ago which has damaged his one leg as a result hecannot walk long distance. The guy said its upto the airline staff to give wheelchair or not , if they are convienced they will give if not then they wont eventhough the wheelchairs were booked while purchasing the tickets. I would like to know if this is true? I mean how can someone not get a weelchair just because of their age despite having medical issues?

Admin Reply :

Your agent is wrong. IT is the duty of airlines to provide wheelchairs for the disabled passengers. And, every airline does it. Age is not the criteria for deciding whether wheelchair is needed or not. Get in touch with the airline directly. 

We are sorry for replying late because we lost your query. 

Anil Chandwani

Posted on 18-Sep-2018
My son is 13 years old he can travel alone to ahmedabad to fly dubai

Admin Reply :

Yes, he can travel alone. 


Posted on 01-Sep-2018
Is their a wheel chair assistance provided for people of determination and old people who cant walk.

Admin Reply :

Yes, it is provided. 


Posted on 05-Aug-2017
I am 2-3 weeks pregnant. Is that okay if I travel by flight. It will take 5 hours to travel.

Admin Reply :

Please seek opinion from treating gynaecologist. 


Posted on 04-Aug-2017
My mom is flying to Oman tomorrow. How do I request wheel chair assistance at the Dubai airport as well as the airport in Oman. She is in a flyduabi flight.

Admin Reply :

You can ask the airline for the same. Please do it a few days before travel date or at the time of ticket booking. 


Posted on 02-Aug-2017
My baby is 25 days old... i have to travel 2 hour flight.which seat is best for me to take front or back.& i have to carry my baby on lap.. or i ll get bassinet from the flight.. i have to reserved & pay extra monet for it. Plz provide me full detail

Admin Reply :

You are requested to contact the airline directly and avail of these assistance. Surely, it will help. 

Abdul Karim Ruman

Posted on 08-Feb-2017
My wife is pregnant and is traveling to Bangladesh now by Flydubai. Her return flight will be after delivery of the baby. I'd like to know how can she book a ticket for that newborn infant in the return trip? What is the procedure please?

Admin Reply :

Infants up to 14 days of age are not allowed to fly on this airline. You can pay for carrying infant by speaking to the local office of airline.


Posted on 29-Sep-2016
i am pregnant, 24 weaks. i am flying on flydubai. should i need a Medical certificate?

Admin Reply :

It is better to have one. Though it depends on whether you are travelling on domestic or international routes and generally it is not required for 24 weeks of pregancy, it is better to have one if you can get it. 

Usha giree

Posted on 14-Sep-2016
Hi i am having flight on 6th of October 2016.i will b 29 weks pregnant can i ask any flight attendants to change me to the comfortable seat before flight ??? Which place will b more comfortable?? Please advise...

Admin Reply :

You will have to speak to the customer service to make special seat arrangements since these could be occupied by the time you ask for it at airport.

Atif Pervez

Posted on 29-Aug-2016
my wife will travel at 27th week of pregnancy , is there any form of flydubai for fitness certificate for pregnancy to be presented at the airport ? if u have send me in the email. thank you .

Admin Reply :

These are available with the treating doctors.


Posted on 22-Jun-2016
Is there any extra handling charges for 49 inch led TV weighing 18kg. (approx.), I have to travel from Dubai (DXB) to Mumbai (BOM)

Admin Reply :

If this is within the check in allowance you have bought then not needed to pay.

Neveen Shokry

Posted on 11-Apr-2016
Please I\'m bregnant &I want a medical report from the site to be sign by my doctor because I\'m traveling next week

Admin Reply :

Fit to Fly certificates proformas are generally available with doctors. Please ask them about this. You have not mentioned the week of pregnancy.

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