Passengers have the option of checking in on jetBlue flights either online or at the airport. While checking online, they have the option of using the web medium or the mobile apps platform of jetBlue. And, while using the airport check in facility, they can either come to the check in desk or use the kiosks which are kept these.
Online check in facility is available 24 hours in advance of travel date and is open till 90 minutes before date of travel, both for domestic and international flights.
If jetBlue mobile app is being used then check-in time requirement is 45 minutes before domestic and 90 minutes before international lights.
It is available only on confirmed tickets.
Boarding pass of jetBlue is available within 24 hours of departure time. You shall ideally have a printed boarding pass, but if you do not have it, you can have a mobile boarding pass by using its mobile.
Passengers with checked-in baggage are required to leave their bags at drop off area.
It is not necessary to be a TrueBlue member to avail online check in facility. Passengers can use this facility to check in up to 10 bags.
Kiosk machine kept at the airports can be used for checking in to jetBlue flights. These machines can be accessed using either confirmation number, log-in of TrueBlue, TrueBlue membership number, credit card or by scanning the itinerary barcode.
If you have a check in baggage, kiosk check-in can be used from 6 hours before the flight departure date. If there is no check-in luggage, this can be done 24 hours before scheduled departure time.
Kiosk check in can be used to pay baggage fees, see availability of pets, pay the fee of pet and even uncheck. However, uncheck cannot be done within 30 minutes of domestic and 60 minutes of international travel.
Kiosk check in is available on all BlueCities of domestic routes. Only Nassau at Bahamas and Montego Bay at Jamaica are the international cities offer kiosk check-in.
Web or Kiosk check in is not available for:
b)More than 10 passengers on same PNR
c)Unconfirmed reservation passengers
d)Passengers requiring special assistance
e)Passengers who have bought extra seat
f)Passengers who have bought extra bag
If there are no check-in bags, check-in shall happen up to 30 minutes before domestic flight departure and 60 minutes before international flight departure.
If there are check in bags, then check in baggage is accepted from 6 hours prior to scheduled flight departure time. It is not accepted after 40 minutes from departure of domestic flights and 60 minutes from departure of international flights.
On-boarding shall happen 15 minutes before flight time.
Remote check-in refers to availing the boarding passes even passengers have not even reached the airport and without using the web check-in. jetBlue has partnered with BAGS company which offers services to customers at different locations such as at hotels, off-parking areas of airports, convention centers, car rental areas and also on-board the cruise ships. This service can be availed by visiting any of the remote check in properties which are operated and managed by BAGS. There are nominal charges to be paid for this service. Fee ranges from USD 0 to USD 20.
Curbside check-in is another option of checking in to jetBlue flights. Passengers can simply leave their checked-in baggage outside of the airport. No cash is accepted and only credit cards are acceptable. Fee is on per check-in baggage, and not for checking-in. So, if you do not have a check-in baggage, no fee needs to be paid. This service can be used to check-in during the hours of operation of the airport.