Check-in Baggage Policy
People travelling on Lite fare tickets can avail regular check-in baggage allowance of 15 kg by paying Rs 200.
You can even buy the excess baggage only as per the following pre-defined slabs for the sake of convenience and save money as paying at airport costs more.
Pre-paid excess baggage can be booked either on phone call or on website of the airline up to 2 hours before the scheduled departure time of the flight.
|3 kg||Rs 1200|
|5 kgs||Rs 2000|
|10 kgs||Rs 4000|
Charge for extra baggage at the airport: Rs 500 per kg.
If you have to pay for the pre-paid excess baggage for Indigo domestic flights within India in your currency, then the prices for each slab are-
|3 kg||5 kg||10 Kg||15 Kg||20 Kg||30Kg||Airport Per Kg|
Hand Luggage Policy
Indigo follows the BCAS guidelines for carriage of hand luggage.
If cabin baggage is found to be over-weight at boarding gate, there will be a charge of Rs 300 per kg per sector.
Please note that no hand baggage is allowed on flights from Jammu and Kashmir.
Liquids are allowed to be carried on board, provided these clear the security screening and meet the following two conditions mandatorily:
Liquid is put in a 100 ml container at the maximum
All these liquid containers of 100 ml can be fitted into re-saleable 1 litre plastic bag.
It shall be noted that the airlines reserve the right to refuse carriage of overweight, oversized and safety-risk items as hand baggage.
Check-in Baggage Policy
Free baggage allowance for International Flights of Indigo Airlines-
|30 kg||Abu Dhabi,Doha, Dubai, Hong Kong, Istanbul, Kuwait, Muscat, Sharjah, Yangon|
|25kg + 5L Zamzam water||Jeddah|
|20 kg||Bangkok,Colombo, Dhaka, Kathmandu, Kuala Lumpur, Male, Phuket, Singapore|
In all flight sectors, the maximum size dimension of the baggage, a sum total of L, B and H, to be taken is 158 cms (62 inches).
These are levied as per the international destination and in the currency of the departure station from which the flights are flown, which is given below. These extra luggage charges are inclusive of service tax and cess but might not include the additional airport charges, if chargeable.
Pre-paid and Airport Excess Baggage Rates in INR for Flights from India to International Destinations
|3kg||5kg||10kg||15kg||30kg||At Airport Per Kg|
|To Dubai/ Sharjah / Abu Dhabi||1575||2625||5250||7875||15750||525|
|To Kuala Lumpur||1575||2625||5250||7875||15750||525|
|To Hanoi / Ho Chi Minh||1575||2625||5250||7875||15750||525|
|To Chengdu / Guangzhou||3000||5000||10000||15000||30000||1000|
|To Riyadh/ Jeddha||2700||4500||9000||13500||27000||900|
For passengers willing to carry excess weight, the Excess Baggage charges are levied. Passengers have to book pre-paid online slabs at least 6 hours before flight departure using the call centre and online services of airline. Alternatively, passengers can pay at a per kg rate at the airport.
Pre-paid and Airport Excess Baggage Rates in INR for Flights from International Cities to India
All prices are in respective currencies of departure airports
|Currency||3kg||5kg||10kg||15kg||30kg||Airport Per Kg|
|Ex- Ho Chi Minh||USD||30||50||100||150||300||10|
Pre-paid Excess Baggage Rates for Connecting International Flights of Indigo Airlines
Excess baggage shall be booked at least 6 hrs before the scheduled departure time of flight. Domestic flight shall be within 48 hrs of the international flight or 48 hrs after completion of institutional quarantine.
Passenger shall be able to provide the proof of international travel and/or quaratine release documents at the time of check-in. If these docs are not provided, the airline will charges for excess baggage at airport rates.
Charges for Carrying Check in baggage on International Flight With A Lite Fare Ticket
In case passenger has booked Lite Fare on international flights, but shows up with check in baggage at airport, following charges will have to be paid for carrying a 20 kg check-in baggage.
|Origin||Destination||20kg for LITE Fare (INR)|
|Kolkata||Ho Chi Minh||2000|
|Ho Chi Minh||Kolkata||2000|
For special baggage which is over or odd-sized such as skiing, musical, golf bags, surfboards, LCD and LED TVs of more than 39 inches L+B+H (32 inches for ex-Riyadh flights), there will be a fee per item per sector and will depend on the departing sector. This charge will be over and above the excess baggage charge.
You have the choice of paying a higher charge at the airport, or pre-book these at a discounted price. These prices are mentioned below:
|(Airport Charges)||(Pre-book charges)||(Airport Charges)||(Pre-book charges)|
Discounted pre-paid slabs for excess checked-in baggage for international flights are available in different weight slabs. Rates can be seen in this post. However, this option is not open for ex-Dubai flights currently. Also, you need to book it at least 6 hours before scheduled departure time of flight via its website or its call centre.
a) Domestic to International- Single PNR, boarding pass up to final destination issued, through check-in of baggage till final destination.
b) International to Domestic- Single PNR, boarding pass up to first point of entry in India (stopover location), no through check-in possible. Customers have to collect baggage at stopover and recheck in again for final leg of journey.
c) International to International- Single PNR, boarding pass up to final destination, through check in of baggage possible
d) Codeshare Connections- Boarding pass issued up to final destination, through check-in of baggage possible.
|Origin Stations||Currency||Charges at Airport Per Kg|
1. Go to book.goindigo.in
2. Click "View/Change Booking"
3. Enter details as required. Typically, it is your Booking Reference No.(PNR) and Email ID
4. Click on Get Itinerary.
5. Go to the option of "Additional services".
6. Select "Add Meal/Add Bag" then Confirm and Continue.
Further, for special baggage which is large or odd-sized, such as golf bags, musical instruments, surf boards, bicycles, etc. there will be Special Baggage charges of Rs 1200 per item per sector.
Since the passengers have to carry LCD and LED TVs on domestic and international flights, the airline clearly mentions the rules of their carriage.
IndiGo allows a maximum of 2 such TVs to be carried on its flight per passenger and the maximum size of each TV acceptable is 55 inches (139.7cms). More than 2 TVs and TVs of more than 55 inches dimension are not allowed to be carried. Even as it allows 2 TVs of 55 inches dimension each, there are certain conditions attached.
If a person is carrying only 1 LCD/LED TV and if the total weight of the baggage (including that of the TV) is more than the free baggage allowance, then excess weight is chargeable as per given rates above (note that these are different for domestic and international flights, as given in table above). In case the TV is more than 39 inches but less than 55 inches, then there is a levy of additional handling charges of Rs 1200.
In case a person is carrying 2 LCD/LED TVs and if the total weight of the baggage (including that of both TVs) is more than the free baggage allowance then excess weight is chargeable as per given rates (note that these are different for domestic and international flights, as given intable above). There is a general rule that the carriage of 2nd TV will always entail additional handling charges and for this the dimension of the TV would be immaterial. The rates at which the additional charges would be levied are the same as are levied for a TV having more than 39 inches (note that these are different for the domestic and international flights, as given in grid above). This situation can be understood as:
Both TVs not exceeding 39 inches (99.06 cms) dimension: Excess Baggage Weight Charge + handling charge for 1 TV
One TV having more than 39 inches but less than 55 inches, and second TV not exceeding 39 inches: Excess Baggage Weight charge + handling charge for 1 TV
On domestic and international flights of IndiGo, free cabin baggage allowance of 7 kg is allowed for infants.
Other Important Links