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Etihad Airways Refunds

Change of Flight Itinerary

If passenger wants to make changes in his travel itinerary and does it by visiting the contact centre or local offices of the airline, then a Guest Service Fee is to be paid. This fee is given in the fare rules of tickets. And, if this change is sought to be made within 96 hrs of scheduled departure of flight, then a additional 10% charge is levied on Guest Service Fees.

Cancellations and Refunds

Ticket cancellations done and refunds collected at the contact centres or local offices of the airline attract a Guest Service Fee, which depends on fare rules of you ticket. 

When the tickets are cancelled online using Manage My Booking section of the website (this is possible when credit card has been used for this purpose), the refunds are credited to the credit card only within 14 to 30 days. Changes to booking can be done online tilll 2 hours before scheduled departure of flight. Further, the ticket shall have been issued more than 5 days ago. 

In case of change of schedule of flight after the issuance of ticket, refunds will be provided to the passengers only when Etihad is not able to fly the alternative flight also on time.

In case of cancellation, not being able to fly on schedule, not being able to stop at the stopover or final destination or cause the missing of subsequent flight, Etihad will:

a. make arrangement to carry you and baggage on another flight (same class) operated by Etihad without any extra cost; or

b. make a refund; or

c. reroute you and your baggage to the destination on another scheduled flight of another carrier ( in same class) or such agreed means of transport. Any difference is fare payable to you will be refunded by the carrier.

Denied Boarding

Compensation for denied boarding is available on conditions that you have met all check in and boarding guidelines and Etihad is not able to provide the previously confirmed space on the flight.

Involuntary Refunds

In situations where:

a) ticket has been cancelled,

b) flight is not on schedule,

c) failure of carriage  due to reasons other than those mention in Conditions of Carriage, 

d) fail to stop at an intermediary location, and

e) cause to miss connection flight,

Etihad will pay full fare sum towards refunds if ticket has not been used. And, if ticket has been used partially, then refund shall be of value not less than difference between fare paid and the applicable fare. 

Voluntary Refunds

Passengers are also entitled to voluntary refunds. If tickets are not used, then full fare amount has to be refunded. If tickets are used even partially, the difference between fare paid and applicable fare calculated by the airline is to be refunded.

Ask Your Questions Temporarily Disabled

Itesh Khatwani

Posted on 19-Mar-2023
Hi my name is Itesh cut, i am looking for a flight from india ahmedabad to Zurich, Switzerland.i am looking for an Etihad flight, but i had query regarding refund status of my flight in case my visa doesn't go through and pls update me that if i book a not refundable flight and my visa is not approved then am I eligible for refund in that case scenario? thank you.

Admin Reply :

Refunds policy is governed by the Fare Conditions of your ticket. Every ticket comes with fare conditions which can be checked at the time of searching the flights or doing the online booking. 

Eleonor C Lacap

Posted on 13-Jul-2020
I want to cancelled and refund my ticket because two times my flight cancelled Riyadh to abudabi to Manila I want to refund my ticket

Admin Reply :

Please get in touch with the airline.

Heather Chambers

Posted on 02-Jul-2020
Request refund 14 th April can you tell me when to expect my money refunded please it has been 11 weeks Details Reference 911936 911937 911938 DODLPZ 1.T17sep-KG1*AIT TICKET NUMBER 6079470882896

Admin Reply :

Please get in touch with the airline directly for refunds. The airline will not take up request from us as we are no party to your deal.


Posted on 30-Jun-2020
My flight was cancelled due to corona virus and etihad sent me email that your flight is cancelled from Lahore to ABu Dhabi. I buy ticket through credit card. Now i want cash/bank refund. I called etihad call center they said i can only recive credit voucher and transfer refund travel bank. They cancelled flights because of Corona 5 to 6 times. now i dont wantto travel i need refund in my bank, Plz guide

Admin Reply :

The problem is that if airline is not willing to give due to pandemic, there is nothing which you can do except take up the matter with them.

B Sankarakrishnan

Posted on 30-Jun-2020
Is ticket amount fully refundable if the scheduled Etihad flight on July 18 GVA to MAA (India) is cancelled by the Indian government due to Covid 19.

Admin Reply :

It shall be refundable. You need to check details with the airline concerned.

Sabz ali khan

Posted on 29-Jun-2020
Itehad cancel my ticket from22 april so i want my refund

Admin Reply :

Please get in touch with the airline for this purpose.

Richelle Bliesner

Posted on 17-Jun-2020
Can you confirm that refunds for a flight booked from Australia on 30 June are taking 3 months through a travel agent? This is what I have been advised by the Agent.

Admin Reply :

Since tickets are booked with an agent, there is nothing much which can be done if it does not want to refund earlier. However, we do suggest that you speak to airline once though it will be of limited help. You can also use their twitter handle or facebook page for making the enquiry ,


Posted on 17-Jun-2020

Admin Reply :

If you are seeking cancellation or refunds, please seek assistance from the airline or the agency, whoever has booked the ticket for you.

Umar Shahzad Aslam

Posted on 17-Jun-2020
My flight was cancelled due to corona virus and etihad sent me email that your flight is cancelled you can rebook it free when we open flights now i cant find ab option to rebook my flight ..Need help

Admin Reply :

Please check the Manage My Booking section on the website. You shall be able to  do it from there. Else, speak to the local customer service office of the Etihad. They will do the needful.

Candace Sherchan

Posted on 24-Jan-2020
I have a return ticket on Etihad DEL-LHR-DEL. If the British do not issue me with a visa, what would be my refund?

Admin Reply :

We can not comment on the amount of refund you will be getting. You will have to check with the airline or the agency, whoever booked the tickets for you. If it was an agency, then you have to approach it.

Rajsree Saj

Posted on 10-Jan-2020
Good evening, Due to the flight rescheduled, etihad issues us 5 refund vouchers. Each one 20000rs in value. We have requested the voucher refunds on 5 sept 2019. U til now the refunds not yet transferred to myaccount. Our booking ref: booking ref: XTKYMF Voucher no's: 06070425378916, 06070425378917, 06070425378918, 06070425378919, 06070425378920. So,we kindly request you to do needful at the earliest to process these refunds.

Admin Reply :

Please note that we are not the airline. We are an indepdent website, not related to airline in any way. Please check with the airline in this respect.

sandra Ngomah

Posted on 08-Jan-2020
My sister was denied check in Beijing and you guys have cancelled her flight . I would like to follow up on the refund please refund ticket number 6070491175375

Admin Reply :

Please note that we are not the airline, nor associated with it. Please check with the local airline office in this respect.


Posted on 06-Jan-2020
I was not able to fly on the 4th of january because my ticket is booked online and used a credit card of my friend. They need to see the physical appearance of the card but the thing is he is in america and i was in manila supposed to be flying back to abu dhabi.. How can ww get the refund? And whenever i call the customer hotline it doesnt state there what to do or there is no option to talk to an agent. So how are we gonna get the refund?

Admin Reply :

Please contact the Manila office of the Etihad airways. You can contact them on +63 (2) 7792 6044. Operation hours (local time): 0800 - 1630 (Mon - Fri). You can also get in touch with the airline using its twitter, facebook accounts/handles,

Pretty philip

Posted on 04-Jan-2020
Refund claim has been issued by Etihad Airlines but how to claim the money ?

Admin Reply :

You can write a formal email or speak to customer service agent of the airline. It takes a few days for money to be credited to your account.

Anil Katakam

Posted on 03-Dec-2019
Hi, Airlien Confirmation : WJNPLQ I have a return flight on Jan-06-2020 which is rescheduled. Initially departure time form Chicago to Toledo Express : 08:20pm Now schedule chagned to 10:05pm Am i Eligible for full refund.

Admin Reply :

If airline failed to inform you about it in advance by taking all reasonable measures expected of it, then you can claim refunds. IF the new time does not suit you, even then you can claim refunds. 

Harsha Dalal

Posted on 22-Nov-2019
i have to cancelled my ticket because my mom passed away at the time of my boarding. i was at the gate for boarding, i got phone call from my daughter that grandmother passed away. please tell me what is the refund policy. i booked the ticket on line.

Admin Reply :

If you had checked in but could not board the plane, there is little for the airline to refund you but still we would suggest you to get in touch with the airline for this.

Almina Michael

Posted on 10-Nov-2019
I could not travel on 1st nonember 2019 from COK to AUH, how can I refund the amount. Ticket reference : FUEGSM

Admin Reply :

If it is a gate no show, there will not be refunds. Every airline wants you to cancel the ticket by a certain time before the flight departure time to get refunds on a refundable ticket and if this is not done, it leads to forfeiture of the whole amount. Please check with the airline directly about your case.

Vidura maduranga

Posted on 01-Aug-2019
Hi there, can I please request for a refund of the flight ticket that I booked with your air line and did not use. My e-ticket number is 6074713284635, 6074713284636, 6074713284637, 6074713284638. We were not able to use the ticket on the day due to personal circumstance when I rang air lines I was told that I should contact the ticket booking agent. After speaking to financial Ombudsman Service they have advised to formally write to you requesting a refund for the unused tickets. Many thanks and will await to hear back from you.

Admin Reply :

PLease note that we are not the airline, neither an agency. Please contact the agent who booked the tickets for you. 


Posted on 17-Jul-2019
can u tell me how can I refund my canceled flight thorough airways

Admin Reply :

If ticket is booked with agency, you have to approach it for refunds not the airline. If ticket is booked with airline, you can contact the airline for refunds using their call center numbers.


Posted on 13-Jul-2019
Hi i would like to know if 'non-refundable' term is shown in ticket does it mean that whole amount is not refundable . thankyou.

Admin Reply :

Yes, that is right. Except for some government taxes, the whole amount would be forfeited.


Posted on 27-Jun-2019
If I book a round trip in economy class and then I have to change the date of return ticket, can it be possible? What are the charges for the same? How much amount is refunded?

Admin Reply :

Yes, it is possible to change the date of return journey.  The amount we can not tell because it depends on a number of factors and you will have to approach airline for this. 


Posted on 26-Jun-2019
I had missed the flight, on 24 ,so l can l get my refund and lhow refund l will get?

Admin Reply :

Refunds are given by whoever booked the tickets. Please approach the agency or airline which booked the ticket. 


Posted on 21-Jun-2019
I want to book my Etihad airways tickets prehand...but in case of visa rejection .is it fully refundable?

Admin Reply :

No ticket is fully refundable. Refunds depend on ticket conditions. Please check directly with the airline or agency with which you want to book tickets.


Posted on 20-Jun-2019
I would like to cancel my ticket

Admin Reply :

Please do so online or by calling the customer service of the airlire or the agency where you have booked the tickets.

Huseyn Hajyev

Posted on 16-Jun-2019
Hi My Name is Huseyn Hajiyev 6 of May I made 2 reservation (NICHSR & GLYWLW) Next day I asked to return tickets back and asked refund. 7th of May I received refund for the tickets but I haven't received refund for baggage and seat. So far waiting. I have already asked Etihad help center about update. So far there is not any progress and update. Please,advise Huseyn Hajiyev +971502940364

Admin Reply :

We do not think the preferential seating charges or addition baggage purchase charges would be refundable. 


Posted on 11-Jun-2019
dear sir my return booking by mistek book rome( ltaly) to delhi , i can change my return booking i want return filght brussel (belgium)to new delhi ( India) plase show my cancellation charges and refund my booking detail new delhi to barcelona (22-6-2019 rome to new delhi (10-7-2019)

Admin Reply :

You have to contact the airline or the agency which booked flights for you. We can not do it from our end. We are not the airline but an independent website.


Posted on 06-Jun-2019
Please I booked a ticket from Lagos -Mumbai, Mumbai- Abu dhabi, Abu dhabi - Lagos.Is it possible to change the date earlier booked in March 2019 for a trip on the 15th June and also start the trip from Lagos -Abu dhabi,Abu dhabi-Mumbai,Mumbai-Lagos

Admin Reply :

It is possible to change itinerary but it will involve payment of charges. PLeae get in touch with airline local office for the cost of these changes.

Nanda Pattar

Posted on 01-Jun-2019
Hi, I have booked ticket from Chicago ORD to BLR for June 28th in economy class. Am I eligible for refund, if i cancel ticket?

Admin Reply :

This shall be mentioned in the terms and conditions of your fare type. Please check your ticket. Most of the time, you do get the refunds provided the ticket is not heavily discounted promotional fare of the airline. Refunds, if eligible, would be given after deducting the cancellation fees.


Posted on 31-May-2019
Salam.sir I just refund my ticket. I am in use. My wife is in hospital. She is in pregnancy. We c'nt back Pakistan on the conform date. Plz help me I am in trubble plzzzz sir

Admin Reply :

Please contact whoever booked your tickets. Refunds are to be given by whoever booked tickets. We are not the airline

Rohan Wadke

Posted on 30-May-2019
Sir I had book Etihad tickets online to USA online for my parents 15days back. But suddenly today I received a message from my Bank account for refund of amount of flight booking. How do I know wether my tickets are confirmed or cancelled coz my parents flight is day after tomorrow.

Admin Reply :

You have to check this with the airline local office. 

Naveen Kumar P M

Posted on 29-May-2019
Dear sir I had booked a flight ticket from London to Mumbai 20 days ago through yatra. Now I may cancel tickets due to unavailability of visa on the right time. So I will get a refund? ( still 10 days left to my travell. Thank you

Admin Reply :

Whether you will get refunds or not will depend on terms and conditions of ticket. Please check with agency on the amount you can get.

ramjan mohammed

Posted on 28-May-2019
sir I want cancel & refund my booking Because my company cancelled my vacation please refund my pnr no. qzgkmk

Admin Reply :

Please get in touch with the airline or the agency, whoever booked your ticket. Please raise a formal request for refunds with the entity which booked tickets.


Posted on 28-May-2019
I was 2hours in time for my flight last, was denied boarding due to the Visa being delayed because of a photo, which I've emailed to the Etihad Visa department a few times. The staff at the airport marked me down as a no show and my entire flight has been canceled. I'm now still trying to get a Visa pass, still due to photos and now would need to rebook an entire new flight due to the comment "no show" I feel this is so unfair and really not how I intended on starting my holiday What are the recourses for things like this? Especially the comment made on the system when I was clearly present???

Admin Reply :

Being present itself is not sufficient as you are required to be present with proper travel documents. Please get in touch with the airline in this respect. Only it will be able to guide you in this respect.

Suranjana Sanyal

Posted on 28-Dec-2018
I began my journey from Netaji Subhas Chandra Bose Airport. to O'Hare Airport, Chicago IL, United States of America on 20th December. I missed the connecting flight from Abu dhabi to O'Hare Airpo rt, Chicago IL, USA . Under the circumstances kindly let us know whether I will get the money refund for the flight missed.

Admin Reply :

You have the option of seeking it. 

Suranjana Sanyal

Posted on 28-Dec-2018
In case of round trip ticket whether cancellation is allowed with refund for the return ticket. The ticket was purchased through online banking mode.

Admin Reply :

Partial refunds can be received. 


Posted on 30-Nov-2018
Hi am flying to India tomorrow morning from Dublin may I know how much will I refund if I cancel less than 24 hours time please

Admin Reply :

The amount of refund is never told a third party. So, if booked from agency, it will tell you the refund. Not even the airline will tell you refundable amount if ticket is booked by agency. 

Moheem khan

Posted on 07-Oct-2018
I missed the flight before I month as it possible for refund??

Admin Reply :

If it is a case of No Show, most of the amount will be forfeited. 

Zafar Ali

Posted on 13-Sep-2018
my father booked a ticket from islamabd toh abu dabi on 17 September...can i cancell the ticker or delay the ticket....dua to my father heart prblms

Admin Reply :

Yes, you can do both. 


Posted on 12-Sep-2018

Admin Reply :

Unfortunately, we can not help in this respect. You will have to contact whoever booked tickets for you, airline or agency. 

shahnaz huma

Posted on 08-Sep-2018
September 7, 2018 Dear Shahnaz Huma: Reference Ticket: TK: 6077112152527 HUMA/SHAHNAZ TICKET: 001 2196 540 031 Huma/Shahnaz Thank you for contacting the AA Passenger Refunds Department. As your original ticket was booked with Etihad Airlines, they are responsible for issuing the refund. American Airlines has been in direct contact with Etihad Airlines and has provided them the information necessary to handle the refund as requested on 07/11/2018. Please contact Etihad Airlines using ticket number 607 7112152527. Contact information for Etihad Airlines is available on their website. Sincerely, Nadine Shank American Airlines Passenger Refunds Case: AA-18HUMA-H52N11

Admin Reply :

Please note that we are not Etihad airline and are neither associated with it. Please get in touch with the airline at for details on refunds and speak to their customer service department. 


Posted on 07-Sep-2018
how to check the refund status for below mentioned ticket 2699686455

Admin Reply :

You shall contact the entity where you booked tickets


Posted on 31-Aug-2018
last nov 2017 my husband booked a ticket by online in travel agency in france manila to paris for my son by etihad airways but the problem my son has a problem in visa so my husband calcel the ticket before the flight last dec 2017 he call and they said they will refund and just send in the account of my husband until now no refund arrive . so sad

Admin Reply :

You shall pursue this with the airline. You have let a long time pass away. 


Posted on 26-Aug-2018
i booked tickets to cochin airport on 31 st august,in hope that airport will open on 29th august insha allah.if airport do not open on 29 th,will the flight on 31 st will land in navy airport of cochin...there is any chance for that?

Admin Reply :

Only airlines can tell where the plane will land. 


Posted on 25-Aug-2018
I booked for my wife and daughter return ticket 21oct from Kochi to astana as their visa was cancelled I need to cancel the ticket I booked ticket through travel agency actually our departure flight was on august 15th 2018 from Astana to Kochi as kochi airport was closed due to flood we forced to resheduled on 19th August even 19th August also closed so we changed destination airport to Chennai now my travel agency was saying due to this change as per ethiard rules we cannot cancel return ticket and we cannot get refund its true if like this its very bad policy or cheating our money

Admin Reply :

We believe that you shall contact the airline local office in Astana for details on policy. Online, this is provided here but this might not be adequate to resolve your issue. Here the airline mentions that it can provide alternative flights to same destination but does not talk about what will happen if the destination is changed. Return tickets can be cancelled at your end. The only point is that the amount of refund would be less as both airline and agency will deduct their charges, if you cancel it. 


Posted on 22-Aug-2018

Admin Reply :

You can cancel a booking online using Manage My Booking section of website on condition that ticket has been booked with a credit card and from Global Contact Center, website or mobile application of the airline. 


Posted on 18-Aug-2018
I made booking for my my wife and son to travel on 19/08/2018 Now the Airport is closed. We can not wait till the opening of the Airport. How can I cancel this ticket. When I try to reach the telephone, but it is not reachable.

Admin Reply :

IT can be cancelled online on the website of the airline. 

james dickson

Posted on 12-Aug-2018
We have 6 tickets booked on Ethiad Airlines Heathrow to Narita Japan 18-10-2018, returning 29-10-2018. Due to family circumstances we may need to cancel our flights. They have been paid in full on credit card. If we have to cancel the flights are we able to receive a refund? regards James Dickson

Admin Reply :

Receiving refund would depend on type of  ticket (fare option) booked. Airline will deduct its cancellation charges and surely refund the rest of sum. This can be done online using Manage My Booking section and selecting “Cancel and Refund” option. It will take about 14 to 30 working days for refund to reflect in your card. 


Posted on 02-Aug-2018
Hi am just wondering I have flight this Sunday but can’t make it can’t I get a refund or some money back

Admin Reply :

Refunds will depend on what ticket has been booked, whether booked from airline directly or through agency, and even on route of travel. So, please contact whoever booked the ticket for you. 

Hany Fayek

Posted on 01-Aug-2018
What will be the refund if the ticket cancelled 2 hours before departure?!?

Admin Reply :

Refunds depend on a number of factors. Please seek this information for your itinerary directly from the airline or the ticketing agent who booked the tickets. Even if we ask them after getting the information of itinerary from you, they will not tell us (being a third party). Therefore, this has to be done at your end. 


Posted on 01-Aug-2018

Admin Reply :

Whether refunds are to be given out or not depends on what ticket has been booked and many others. Please contact the airline or the ticketing agent from where the tickets were booked. 

Mohammed Rabbani pasha

Posted on 10-Aug-2017
Dear Sir /madam Please I want my return ticket amount back my ticket is on 22nd August from Capetown South Africa to Mumbai india

Admin Reply :

Please pursue it with the airline. We are not the airline and you have not booked ticket with us. 


Posted on 08-Aug-2017
I had booked a return ticket from karachi to chicago and vice versa, at chicago airport while journey back to karachi i reached airport at time but i faced an issue that an hour before departure the boarding was closed which was unusual and i tried to get help but it was useless and i had to miss the flight and i was not given any compensation whatsoever, i would like to ask you what is the solution or will i get any compensation over that ticket from Etihad ???

Admin Reply :

Please seek compensation directly from the airline. 

mohamed younus

Posted on 07-Aug-2017
How much amount will be refund

Admin Reply :

WE will not be able to tell this because we did not booked your ticket. 

Mohammad Umar Farooque

Posted on 04-Aug-2017
Dear Admin, I have booked my etihad airlines tickets from jeddah to patna return 30/8/2017 and return 17/10/2017. now some personal reason I want to cancelled this ticket. So pls tell me how much will be cancellation charges for economy class. I have booked my ticket from travel agent jeddah.

Admin Reply :

Tickets can be cancelled but the charges of cancellation and refunded amount would be known only from the agent. 

shaheen kee hermosilla

Posted on 02-Aug-2017
i already booked a ticket from manila to cebu, but my flight was delayed from jeddah to abu dhabi because of airport congestion, so now i need to booked another ticket from manila to cebu, but until now there is no refunds, etihad has no action on this issue.

Admin Reply :

It does take time for refunds to process. You are required to initial process and many time you have to follow up but it is your money which is at stake. 


Posted on 29-Jul-2017
I had booked to travel to India from Doha through Etihad on June 1 2017. The booking reference MJ7PP2. The flight was cancelled because of the political issues and I had to make alternate arrangements . I still have not received any communication from Etihad regarding refund of the ticket amount . Kindly let me know how I can obtain the refund of the ticket. Thank you

Admin Reply :

In this matter, we would not be able to help you because only the entity which books ticket is able to say anything on it. 


Posted on 17-Jul-2017
Hi team, Our flights to Europe were delayed due to a fog leaving Brisbane. Because of the delay it meant that we missed flights that we booked and a hotel that we paid for in Spain. We want to know where we would be able to start the process of making a claim to gets compensated for the loss of our non-refundable bookings. Cheers, Amani & Jordan

Admin Reply :

Please make use of this form:

Bojja Mounica

Posted on 26-Feb-2017
Hi team, Due to some issues I just want to cancel my flight ticket on feb 27th and its round trip I already travelled one trip on January 7th and my next trip Is feb 27th so I want to cancel it can I get refund for that please help me out regarding this issue Regards Mounica

Admin Reply :

If you booked ticket on airline website, you can do teh cancellation online on airline website. Else, you can call the customer service for the same. 

Majanu Thomas

Posted on 24-Feb-2017
How do I get refund after cancellation of my air ticket, if it was booked using a credit card?

Admin Reply :

You credit card account will get the refunds balance.

Afroz Khan

Posted on 15-Feb-2017
I want to know refund policy for how many years or months we can refund for one year validity business class ticket please advise. Thanks

Admin Reply :

If you want to get the refunds, it is better to do so as soon as possible and do not wait for the year to be complete. 


Posted on 14-Feb-2017

Admin Reply :

PLease contact the airline or the agency which booked the tickets. Airline will not give this information to any other person. 

Aneesh rahim

Posted on 09-Feb-2017
Dear .Sir,madam My flight time is today 9/2/2017 4.45am , but this flight is missing, I want refund this ticket, how I get the money, I purchased by in Saudi Arabia, now I am in Kerala,

Admin Reply :

You will have to contact the person or entity from whom you booked ticket.

Aneesh rahim

Posted on 09-Feb-2017
Dear.sir/madam My flight is today early morning 4..45am(9/2/2017),but this flight is missing, I want refund this amount, how I get

Admin Reply :

Please contact the person or company which booked ticket for you. 

Prakash K

Posted on 16-Aug-2016
I booked a ticket to Dublin, Ireland for travel on 25/07/2016, for my sister, Sowdamini Nandakumar , (Confirmation Number XOKUWR ) for to and fro refundable ticket. Unfortunately she could not able to travel along with me due some visa problems and I asked my agent to cancel the same. Kindly advise the actual amount deducted as cancellation charge. My wife Sreelatha and myself undertook the journey on 25/07/2016 from Cochin-Abudhabi-Dublin. Your early advise is highly appreciated Prakash K

Admin Reply :

You are requested to approach the agent for this purpose since airlines will not disclose how much of deductions was made as the agent is involved in between. 

Sharat singh

Posted on 04-Jul-2016
Sir I have one problem regarding my flight I book my flight through agent the problem is that my flight Delhi to Turkey but I don\'t have lending visa aithiad airways authority don\'t accept me so that time i miss my flight also after 5 hour I will take exit from airport they right in my ticket off load then next day I will meet my agent and tell him cancel my ticket and I need refund but he will give me refund very less refund why how much airways cut the Money my ticket was 30000 but he give only 10 why ?

Admin Reply :

It seems that you did not meet the requirements of Visa. Your agent shall have told and completed Visa requirements before booking tickets. Nothing much can be done by us since refunds are in hand of ticketing agent. 

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