Jet Airways operates its Frequent Flyer Program (FFP) which is called JetPriviledge. It comes with various benefits in services, earning flight miles (called JPmiles), and various options to redeem these points earned. JetPriviledge membership shall not be confused with classes of travel of Jet (which are First Class, Premiere and Economy). Understanding this FFP is not easy since it is quite cumbersome.
So, we begin with the basics of knowing what are the Tier Points and Tier JPMiles, the base of calculating the tier of membership. These are meant for Jet Airways, JetKonnect, Jet Airways Codeshare flights. Together these are used in Dynamic Tier Review (DTR) which is an unprecedented method of calculating Tier Levels for determining the membership.
Before moving on the explain these terms it is also important to know about TPM, or ticketed point miles, which is the direct distance between the origin and the city pair. This varies according to sector of travel.
For your travel on Jet Airways and JetKonnect, within India, there are no Tier Points for First Class but there are 2 and 1 points respectively for Premiere and Economy Class flights. For international travel, points earned on First, Premiere and Economy classes are 5, 3 and 1 respectively. For the international code share flights, there is only 1 point earned irrespective of cabin class of travel.
For Jet Airways and Jet Airways codeshare flights, people traveling on the First Class cabin under F and A class of booking, 100% of Base JPMiles (Base JPMiles=Ticketed Point Mileage, TPM) along with cabin bonus of 100% for non-Platinum and 125% for Platinum members will form the JPmiles. For Premiere class travelers under C,J,Z, I and P, the 100% of base JPMiles and cabin bonus of 50% for non-Platinum and 60% for Platinum members shall form the JPMiles. For Economy Class travelers falling under G class, 75% of base JPmiles and those under Y, M, T, U, N, L, Q, S, K, H, V, O, W and B classes, 100% of base JPMiles form the Tier JPMiles.
For the JetKonnect flights, the JPmiles calculation varies according to flights which operate with S2 code or 9W code. For flights operating with the S2 code, people traveling in Premiere cabin class and under C, J and P classes, 100% of Base JPMiles along with 50% for non-Platinum and 60% for Platinum members forms JPMiles. However, for the Economy cabin class travelers, under W, Y, U, K, S, H, E, X, N, Q, M, O, G, R, I and Z class and V class respectively, 75% and 50% respectively of base JPMiles forms JPMiles.
However, the JetKonnect flights operating with 9W code, Premiere cabin class travelers flying in C, J, Z, I and P class, 100% of base JPMIles along with cabin bonus of 50% for non-Platinum and 60% for Platinum members shall be the JPMiles. However, Economy Class travelers will only get 50% and 75% of base JPMIiles depending on whether the travel is on G class or Y, M, T, U, N, L, Q, S, K, H, V, O, W and B class.
Till this point, you will be in a position to calculate the JPmiles (which include the base JPMiles +Cabin bonus only).
Now let us understand how does one upgrade membership from Blue to Blue Plus, Silver, Gold and Platinum levels and when and how can these memberships be renewed.
Tier Upgrade is possible either on 6-month or on 12-month period basis.
From Blue to Blue Plus, tier upgrade can happen only on 6-month fast track basis by earning 5 Tier Points or 7500 JPMiles.
From Blue Plus to Silver, by earning 15 Tier Points or 22500 Tier JPMiles on 6-month basis or by earning 20 Tier Points and 30,000 JPMiles on 12-monthly upgrade.
From Silver to Gold, by getting 30 Tier Points or 45000 JPMiles for 6-monthly and 40 Tier Points and 60000 JPMiles on 12-monthly upgrading scale.
From Gold To Platinum, by earning 45 Tier Points or 67,500 JPMiles over a period of preceding 6-months or by earning 60 Tier Points or 90000 JPMiles on 12-month upgrade period.
The procedure for renewal is quite easy since it is oriented to make for easy renewals so that the customers do not have to suffer. Renewals are done on the basis of JPMiles earned in a 12-month time frame and if the criteria is not met than the 18-month or subsequently, the 24-month criteria are considered. As the time period increases, the Tier Points and Tier JPMiles are reduced, which are given below:
a. For Platinum members, the renewals can be done by earning 60 Tier Points or 90000 JPMiles in 12-month time frame; or, 81 Tier Points or 121500 JPMiles in 18-month period; or, 102 Tier Points or 153000 JPMiles over a 24-month time period.
b. For Gold members, renewals can be done by earning 40 TPs/60000 JPMs in 12-months; or, 54 TPs/81000 JPMs in 18-month time period; or, 68 TPs/10200 JPMs in 24-month time frame.
c. For Silver members, renewals happen if they earn 20 TPs/30000 JPMiles in 12 month period; or, 27 TPs/40500 JPMs over 18-month period; or, 34 TPs/51000 JPMs over 24-month period.
JPMiles come with an expiry date, except for the Platinum members. JPMiles earned in a quarter will expire on the last day of thirteenth quarter from that quarter in which these are earned.
In case of transfer of JPMiles, there will be a validity of 12 months only. So, if these are transferred on a particular date, these will expire on the last day of the quarter of that particular date next year. So, if transfer happened on, say, July 2, 2013, these will expire by 31 September, 2014.
e-booking and e-Check-in services (web or kiosk check-in) at jetairways.com and jetkonnect.com can win you Bonus JPMiles.
For check in privileges of members, please visit the ‘Check In’ Section.
Reservations and Cancellations:
a) There is provision for guaranteed reservations up to 24 hours prior to flight departure applicable on Jet Airways and JetKonnect flights and can be availed only by Gold and Platinum members.
b) Pre-reservation of seats 331 days in advance and up to 48hrs prior to departure of flight. This is applicable for all card members on Jet Airways International flights and for Platinum members on Jet Airways and Jet Konnect (operating under 9W code) at Jetairways.com.
c) Gold and Platinum members are also required to pre-reserve their choicest seat in economy class cabin without paying any extra charges. However, this is permissible on select international and domestic routes operated by B737 aircraft.
d) For flights within India being operated on Jet Airways and Jet Konnect, the Platinum members are waived off of the cancellation fees. However, the waiver is not applicable in cases of No Show, No Gate Show and non-refundable tickets.
e) Silver, Gold and Platinum members can also check-in at dedicated counters while traveling in Economy class of cabin and avail of the priority stand-by when traveling on waitlisted ticket. This is available on both the Jet Airways and JetKonnect flights.
f) Gold and Platinum members can also get the priority baggage tagging facility on both Jet Airways and JetKonnect.
g) Lounge access at departure airport is another benefit associated with membership card holders both on Jet Airways and JetKonnect. However, this facility is available only for self both in domestic and international routes. For flights within India, lounge access can be availed by all members flying in Premiere class cabin. But, for Economy travelers this facility is available for Gold and Platinum members only. For the international flights, First Class and Premiere class travelers get this benefit, irrespective of the nature of their membership. However, only Gold and Platinum members will get this facility if they are traveling in the Economy class.
Redemption of the earned JPMiles can be done in different ways. The eligibility criteria for doing it is accumulation of minimum 3500 JPMiles and 2 activities.
a) Getting the Jet Award Tickets, using the online and the offline medium. However, this is subject to a condition that award travel is 4000 JPMiles on shortest route. If the redemption is done using the online medium, further discounts on redemption requirements can also be availed.
b) Transferring JPMiles to another account, with a minimum of 1 block of 500 JPMiles and in multiples of 500 thereof.
c) JPMiles can be used for on-cabin upgrade to Premiere or First Class. However, this upgrade is not available for G class on Jet Airways and G/V class on JetKonnect. Service fee of 4.94% and differential airport departure tax are applicable on upgrades.
d) You also have the facility of combining JPMiles with reduced revenue fare on select sectors in India. This facility is called Cash N Miles.
e) The Economy award ticket can be upgraded to Premiere for Rs 2000 if the travel is between Delhi, Chennai, Kolkata, Mumbai, Kochi, Thiruvananthapuram, Bengaluru and Hyderabad. For all other cities within India, this upgrade is done for Rs 1000. Service Fee of 4.94% will be applicable as well.
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