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Jet Airways Frequent Flyer Program

(updated 27-02-2018)

Jet Airways operates its Frequent Flyer Program (FFP) - JetPrivilege.

Eligibility

a. Individuals based in India – more than 2 years of age

b. Individual based outside India – more than 12 years of age

c. Companies based in India – enrolment to the membership is open only to Business Rewards+ programme. Companies, unincorporated associations, partnerships or similar organizations which qualify terms and conditions of Business Rewards+ program are eligible to be included in it.

Ways of Enrolling in the Program

  1. Enrolment forms
  2. Website
  3. Mobile App
  4. Social Media registration
  5. Tele-enrolment
  6. Check-in Enrolment forms

With effect from 17 August, 2016, the privileges associated with the program have been linked to Fare Choices under which the passenger is ticketed.

Base JPMiles: A passenger earns base JPMiles on flying on Jet Airways flights. These points are calculated on the basis of miles flown. The method used for calculating these is called Ticketed Point Method (TPM). TPM is calculated by IATA and is defined as a distance between origin and destination using direct, non-stop sector miles. These are available for earning on qualifying flights of Jet Airways and its partners.

Cabin Bonus JPMiles: When a passenger chooses to fly on a higher cabin class or fare choice, he or she gets rewarded with cabin bonus points.

Bonus JPMiles: These are awarded over and above the cabin bonus JPMiles, These points are awarded only on the discretion of the airline and do not contribute to determining the Tier Status of members.

Jet Privilege Membership Tiers (called, JP Tiers)

  • Blue
  • Blue Plus
  • Silver
  • Platinum
  • Gold

Tier Bonus JPMiles: Besides linking the JPMiles earned with the fare choices and cabin class of travel (as given above), there are Tier Bonus JPMiles which are given as a percent of Base JPMiles. These are given to Members for holding their Elite membership status. These are not counted towards determination of Membership status of passenger. These are given to passengers flying on Jet Airways, Jet Airways codeshare, Etihad Airways, Air Seychelles, Air Serbia and Alitalia flights.

Tier Miles and Tier points, these two parameters are used for upgrading or retaining the membership status in JetPrivilege program. Tier Miles are inclusive of only Base JPMiles and Cabin Bonus, and nothing else.

Basis of determining Tier Points and Tier Miles are two folds:

  1.  when flights are on Jet Airways marketed and operated flights and those operated under the S2 code- Network, Cabin and Fare Choices are three parameters.
  2. When travel is being done on Jet Airways marketed codeshare flights, three parameters used are Network, Cabin and Booking Classes.

Earning JPMiles

For TPM < 500 miles, minimum 500 miles and basis Fare Choices, for Jet Airways marketed and operated flights. And, the basis would be Fare choices or booking class for Jet Airways marketed flights operated by one of its airline partners.

For TPM > 501 miles, miles credited would be based on Actual Distance Flown.

Indian Subcontinent (Travel between India, Bangladesh, Nepal & Sri Lanka)

Cabin

Fare Choices

Booking Class

Base JPMiles + Cabin Bonus JPMiles

Economy

Light

B

25%

 

Deal

W, O

25%

 

Saver

V, H

50%

 

Classic

K, S, Q

75%

 

Flex

L, N, U, T, M, Y

125%

Première

Saver

P

100% + 25% Cabin Bonus

 

Classic

I

100% + 50% Cabin Bonus

 

Flex

Z, C, J

100% + 75% Cabin Bonus

International (Travel between Indian subcontinent and any other country)

Economy

Light

B

25%

Deal

W, O

25%

Saver

V, H

75%

Classic

K, S, Q

100%

Flex

L, N, U, T, M, Y

150%

Première

Saver

P

100% + 50% Cabin Bonus

Classic

I

100% + 100% Cabin Bonus

Flex

Z, C, J

100% + 150% Cabin Bonus

First

First

A, F

100% + 200% Cabin Bonus

 

Tier Bonus JPMiles:

  • Silver members- 25% of base JPMiles
  • Gold members- 50% of base JPMiles
  • Platinum members- 75% of base JPMiles

For all revenue tickets, 250 JPMiles are awarded for ticket booking on website, mobile app or contact centre of Jet Airways.  

JPMiles Upgrades

Now let us understand how does one upgrade membership from Blue to Blue Plus, Silver, Gold and Platinum levels and when and how can these memberships be renewed.

Tier Upgrade is possible either on 6-month or on 12-month period basis.

 

Review Period

Basis

 Blue to Blue Plus

12-month

1 Accrual activity

Blue Plus to Silver

6-month

15 Tier Points or 22500 Tier Miles

12-month

20 Tier Points or 30000 Tier Miles

Silver to Gold

6-month

30 Tier Points or 45000 Tier Miles

12-month

40 Tier Points or 60000 Tier Miles

Gold to Platinum

6-month

45 Tier Points or 67500 Tier Miles

12-month

60 Tier Points or 90000 Tier Miles

 

How to Earn Tier Points?

How to Earn Tier Miles?


Renewal

The procedure for renewal is quite easy since it is oriented to make for easy renewals so that the customers do not have to suffer. Renewals are done on the basis of JPMiles earned in a 12-month time frame and if the criteria is not met than the 18-month or subsequently, the 24-month criteria are considered. As the time period increases, the Tier Points and Tier JPMiles are reduced, which are given below:

12-month criteria

18-month criteria

24-month criteria

Tier Points

Tier Miles

Tier Points

Tier Miles

Tier Points

Tier Miles

Platinum

60

90,000

81

1,21,500

102

1,53,000

Gold

40

60,000

54

81,000

68

1,02,000

Silver

20

30,000

27

40,500

34

51,000

Blue Plus

 Earned on Jet Airways flights, Etihad Airways Partner flights or HDFC Diners/World Credit Card Variant

No Downgrade

Redemption

Redemption of the earned JPMiles can be done in following ways:

  • Award Flights
  • Cabin class upgrades
  • Partner Award Flights (25 airline partners)
  • Reward Store (available at https://rewardstore.jetprivilege.com/home)

Award flights can be booked with Jet Airways, Etihad Airways and other partner airlines using JPMiles points. These can be booked for as low as 5000 JPMiles for domestic award flights and 6000 JPMiles for international award flights. With effect from August 17th, 2016, there are certain nominal charges for award flights. These charges are based on TPM, network and cabin class of award ticket. These are given in INR below and do not include taxes, surcharges etc. which will be levied separately. These INR amounts can be converted to foreign currency at prevailing exchange rates. These are applicable on per passenger per sector basis.

Distance Bands 

Indian Subcontinent (in INR)

(TPM)

Economy

Première

First

0-500

354

708

-

501-1000

531

1062

-

1001-2500

826

1534

-

2501-4000

-

-

-

4001-6000

-

-

-

6001-8500

-

-

-

Above 8501

-

-

-

Distance Bands 

International (in INR)

(TPM)

Economy

Première

First

0-500

1062

1711

-

501-1000

1475

2360

-

1001-2500

1770

2950

5015

2501-4000

1918

3245

5605

4001-6000

2065

3540

6195

6001-8500

2213

3835

6785

Above 8501

2360

4130

7375

Changes to Award flights also attract a service fee in terms of JPMiles (except for Platinum members, where this is waived off).

Parameters

Charges on Jet Airways

Charges on Partner Airlines

A) Award Tickets

   

Date change fee

Prior to ticketing - No charge

Prior to ticketing - No charge

 

After ticketing - 750 JPMiles (excluding Platinum members)

After ticketing - Fresh booking

Sector change fee

After ticketing - 750 JPMiles (excluding Platinum members)

After ticketing - Fresh booking

Flight number change fee

After ticketing - 750 JPMiles (excluding Platinum members)

After ticketing - Fresh booking

No Show charge*

100% penalty

100% penalty

Cancellation of Award ticket

2000 JPMiles (excluding Platinum members)

100% penalty

Cancellation of Award ticket (less than three hours prior to departure)

50% of JPMiles will be deducted as a penalty

100% penalty

B) Upgrade on revenue tickets

   

Cancellation of Upgrade against Miles

750 JPMiles

NA

 

Transfer and Gifting of JPMiles

Transferring JPMiles to another JetPrivilege account, with a first block of 500 JPMiles and in multiples of 500 thereafter at rate of INR 200 per block of 500 JPMiles.

The JPMiles can also be gifted to another account, with first block of 500 JPMiles without any charges and thereafter, in multiples of 100 at rate of INR 1.25 per JPMile.

JPMiles Upgrades

  • JPMiles can be used for one-cabin upgrade to Premiere or First Class. With effect from May 3, 2017, all members booked in Light Fare Choices in Economy would not be able to redeem their JPMiles towards one-cabin upgrade.
  • These upgrades are not available for Award flights and are available only for revenue tickets which have been confirmed and for flights which have Premiere and/or First Class cabins.

From Economy class, the upgrade happens to D class in Premiere and, from Premiere Class, the upgrade happens to R class in First class.

  • JPMiles Upgrades are available only for flights marketed and operated by Jet Airways, or the flights which have been marketed by Jet Airways and are being operated under the S2 code.
  • Both Upgrade Vouchers and JPMiles Upgrades are not to be used together for availing the flight upgrades.

d) You also have the facility of combining JPMiles with reduced revenue fare on select sectors in India. This facility is called Cash N Miles.

e) The Economy award ticket can be upgraded to Premiere for Rs 2000 if the travel is between Delhi, Chennai, Kolkata, Mumbai, Kochi, Thiruvananthapuram, Bengaluru and Hyderabad. For all other cities within India, this upgrade is done for Rs 1000. Service Fee of 4.94% will be applicable as well.

Expiry

JPMiles come with an expiry date, except for the Platinum members.

JPMiles earned in a quarter will expire on the last day of thirteenth quarter from that quarter in which these are earned.

In case of transfer of JPMiles, there will be a validity of 12 months only, irrespective of their original validity. So, if these are transferred on a particular date, these will expire on the last day of the quarter of that particular date next year. So, if transfer happened on, say, July 2, 2013, these will expire by 31 September, 2014.

Benefits

  • e-booking earns 250 bonus JPMiles for all members of  JetPrivilege.
  • Guaranteed Reservations for Platinum and Gold Guests flying on Y and M Jet flights, and W and Y classes on Jet flights operated under S2 code.
  • Waiver on charges for seat selection is allowed for all Economy fare choices for Platinum members and on Economy Classic and Flex for Gold members.
  • Ticket Cancellation fee is waived for Platinum members on Economy- Saver, Classic and Flex fare choices and Premiere-           Saver, Classic and Flex for flights to/from Indian subcontinent and International ones. Additionally, Platinum members are allowed waiver of fee on First Class travel on International flights.

Blue, Blue Plus, Silver and Gold members are allowed waiver of cancellation fee when booked on Premiere-Flex fare choice for flights to/from Indian subcontinent and International flights and on First Class international flights.

This waiver is not applicable to No Show or Gate No Show charges.

However, this is applicable for charges entailed while revalidation, refund and reissue of tickets.

  • Anytime change fee is waived for Platinum members booked on all but Economy Light and Deal fare choices. Gold members travelling on Economy Flex, Premiere Flex and First Class tickets are also allowed waiver. Silver members are allowed waiver only on Premiere Flex, while Blue and Blue Plus members can avail it for Premiere Flex and First Class travel.
  • Dedicated Check-in facility is available for Silver, Gold and Platinum members.
  • Priority Stand-by at airport is available for Silver, Gold and Platinum members.
  • Priority baggage tagging is available for Gold and Platinum members. This is not available for those code-share or interline flights which are not operated in first instance by Jet Airways.
  • Cabin baggage allowance for Blue, Blue Plus and Silver members is 7 kg for Economy and 10 kg for Premiere class. For Gold and Platinum members it is 10 kg for all fare choices.
  • Extra Check-in baggage allowance (Indian subcontinent routes) is not applicable for Blue and Blue Plus members.

For Silver and co-branded card holders, the extra allowance is 5 kg when booked under Economy Saver, Classic and Flex, and 10 kg when booked under Premiere Saver, Classic and Flex fare choices.

Gold members flying Economy Saver, Classic or Flex are allowed 10 kg whereas those flying Premiere (all fare choices) are allowed 15 kg additional check-in baggage.

Platinum members are allowed 15 kg in addition to normal allowance when booked on all fare choices of Economy and 20 kg in addition to standard allowance when booked on all fare choices of Premiere.

  • Extra Check-in baggage allowance (International routes) is not applicable for Blue and Blue Plus members.

Silver members allowed 10 kg for weight concept routes on both Economy and Premiere Classes. For piece concept routes, allowance is 1 bag of 23 kg for Economy or 1 bag of 32 kg for Premiere class travel.

Gold members allowed 15 kg for weight concept route on both Economy and Premiere.  For piece concept routes, allowance is 1 bag of 23 kg for Economy or 1 bag of 32 kg for Premiere class travel.

Platinum members allowed 20 kg for weight concept route on both Economy and Premiere.  For piece concept routes, allowance is 1 bag of 23 kg for Economy or 1 bag of 32 kg for Premiere class travel.

  • Lounge access at Indian subcontinent locations is available for Gold and Platinum members under Economy-Saver, Classic and Flex class travel. It is available for all members flying on Premiere fare choices. This facility comes with certain conditions and limitations.
  • Lounge access at international locations is available for Silver, Gold and Platinum members on Economy class tickets and for all fare choices of Premiere class tickets. This privilege comes with certain conditions and limitations.

 

 

Ask Your Questions Temporarily Disabled

JACOB JOSEPH

Posted on 01-Aug-2017
Sir, I am travelling in jet for the last 2-1/2 years. My tier is blue plus with 38415 points. Why it is not upgraded to silver.

Admin Reply :

You can go for it and ask airline to do the same. 

Deepak

Posted on 28-Jul-2017
I have the American Express Jet privilege Platinum Card through which I am accumulating a lot of JP miles to my id. Would these JP miles earned through this card be considered for upgrading my Silver Tier to Gold Tier ?

Admin Reply :

Yes, it will be considered.

SAMUEL RAJ CHEVALA

Posted on 28-Jul-2017
Enrolled for Jetprivilege card. Number allotted is 249982331. So far card not received.

Admin Reply :

Please fill in the form at: https://www.jetprivilege.com/rewards-program/enrol. If already done, please contact the airline for your card. 

THACHAT BALAKRISHNAN

Posted on 22-Jul-2017
HOW DO I LINK MY TICKET WITH MY FFP

Admin Reply :

You can do it at the time of making booking, or later by calling the customer care and informing them of the travel you have undertaken.

SONIA ANTHONY

Posted on 18-Jul-2017
Hi i want to know if i cancel my ticket is i get i get my refund ticket booking if for 31st july

Admin Reply :

Refunds would be granted as per the ticket cancellation and refunds policy of the airline

veena Sharma

Posted on 22-Feb-2017
Hi Please can you advise how I can join the Frequent Flyer programme. I already have a Jet Privilege number 217030203 Thank you

Admin Reply :

Very sorry for wrong reply. You can enrol for Jet Priviledge online on jet airways website https://https.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx

Mohammad zulfeqar

Posted on 20-Feb-2017
Sir I member jet airways my cord blu I take extra 10kg my luggage please reply

Admin Reply :

No, Blue members are not allowed excess baggage allowance. 

Syed

Posted on 17-Feb-2017
Need FF No

Admin Reply :

PLease enrol online on the website of airline. https://https.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx

abdulmajid abdul sattar momin

Posted on 13-Nov-2016
i am always travelling by jet airways i want extra baggage facility

Admin Reply :

Please enrol as a frequent flyer online on Jet Airways.

Hemant Phayde

Posted on 07-Nov-2016
How to register for Frequent Flyer ?

Admin Reply :

You can do it online. 

Mayank Shah

Posted on 30-Oct-2016
I want to check my detailed frequent flyer miles earned statement from January 2016 to till date How do i check it?

Admin Reply :

You will need to log into your account and check against the membership number. 

Badruddin p

Posted on 29-Oct-2016
Tonite travelling to mangalore from Dubai by jet I am a gold member. How many kilos eligible Being a gold member 1. By hand 2. By luggage Also wanted to know lounge excess for the gold card available in Dubai airport. I am carrying Hdfc platinum privilege card. I am travelling on k class along with my wife PNR tnngle

Admin Reply :

You are allowed 10 kg excess baggage allowance being a Gold member. You would be allowed lounge access only for self since you are the Gold member. 

Dhiral

Posted on 02-Oct-2016
Traveling from dxb to Bdq. I have a silver card. What would be my baggage allowance. Traveling by mid October 2016.

Admin Reply :

If you are travelling Economy Classic fare class, check in allowance would be 5 kg more thant the standard allowance. 

Mervin

Posted on 29-Sep-2016
I have silver card hw much my baggage allowance (international)

Admin Reply :

Which route?

Meena Valecha

Posted on 19-Sep-2016
Need to have frequent flyer no.

Admin Reply :

Please enrol online on its website for getting the number. 

Sumana Talla

Posted on 31-Aug-2016
Hi, Currently, I do not have a jet privilege membership card. But, I had booking with Jet and Qatar Airways in the coming month. Is there anyway to translate those miles to a new membership card?

Admin Reply :

You will have to enrol online for the Jet Privilege membership. Once done, your miles will be credited to your account. 

Arib

Posted on 19-Aug-2016
How, when and where will i get my jet privilege card?

Admin Reply :

You will have to enrol for it here : https://https.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx

divya

Posted on 06-Aug-2016
I find it difficult to get my jet privilage benefits wen evr i book tickets..i am frequent flyer and i ave alot f prb in terms f jet privilage remedtion

Admin Reply :

Please feel free to ask your queries. 

Satyaprakash Mishra

Posted on 14-Jul-2016
Hi, I am a Silver member. I have 23000 JP miles. I want to know how many points I need to upgrade to Gold. How many flights do have I to take? Thanks

Admin Reply :

From Silver to Gold, you will have to get 30 Tier Points or 45000 JPMiles for 6-monthly OR 40 Tier Points and 60000 JPMiles on 12-monthly upgrading scale.

Santosh Kumar

Posted on 08-Jul-2016
I have blue card, and I want to directly pay for upgrading it to gold. Can I do it ? if yes How to proceed.

Admin Reply :

Upgrading of membership tier is related to travelling more on Jet Airways and on accumulation of Tier Points. It is not linked to paying more for upgrading. 

RENGANATHAN

Posted on 30-Jun-2016
How many Kgs Blue Plus member can take from Mumbai to Chennai

Admin Reply :

No extra check in baggage allowance for Blue or Blue  Plus Jet Privilege members.

Mayur Singhal

Posted on 10-Jun-2016
I have got Jetpriveledge member number. is the Frequent Flyer number is different?

Admin Reply :

It is same. 

pramod singh

Posted on 08-Jun-2016
how to enroll for ffp, thx

Admin Reply :

It can be done online. Use this link https://https.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx

Mr.Jitendra Kumar Ranka

Posted on 10-May-2016
This is very nice service

Admin Reply :

thanks

Rakesh Tandon

Posted on 26-Apr-2016
JP miles required for one way economy class ticket from Delhi to Lucknow? Where can I find the redemption chart for various location?

Admin Reply :

There is no chart as such for redemption through award flights. It provides a search and booking engine for this purpose which can be accessed from this link: http://www.jetairways.com/en/in/jetprivilege/award-flights-finder.aspx

Puran

Posted on 03-Apr-2016
If I reach the renewal tier point but failed to reach the required air miles, will my status be renewed?

Admin Reply :

Yes it will be renewed. 

Sam Rana

Posted on 23-Mar-2016
Want to confirm please -- so it\'s either the Tier Points OR the Tier Miles that can get one to renew/ upgrade levels of membership? Or does one need to achieve both milestones? Thanks for letting me know.

Admin Reply :

Both are not needed, it could be either. 

Nirmala Poddar

Posted on 18-Mar-2016
Nirmala Poddar is Blue Jet previlage member and has travelled with malaysia airline and need to register the JP mile with Jet airways please advice how I can register the same as have travelled holding Boarding cards and tickets details Please advice Nirmala Poddar M# 09821018418

Admin Reply :

This can be done  by calling the customer service and informin them about the impending addition to your account. 

SHARMA SHRAVAN

Posted on 14-Mar-2016
please membership no

Admin Reply :

Please contact the airline for this purpose. 

Rajendra Erande

Posted on 14-Mar-2016
I have FFP registered for jet privilege. while travelling from Pune to Hyderabad on 11th March 2016 in the morning by 9W2573 I forgot to book my mileage. . Seat number was 5F. How to account for it. Boarding pass is available with me

Admin Reply :

You shall contact the airline with this information. It will get credited to your account.

Muhammed Hussain

Posted on 29-Feb-2016
My blue plus points niw 14014.when i can enter on silver card position?

Admin Reply :

The number you are quoting is of Tier JPMiles. For moving from Blue to Silver membership, you need to have earned 22500 JPMiles in last 6 months or 30000 JPMiles in last 12 months. Jet Airways seeks to give further opportunity to you to move to higher level of membership and therefore, it will also consider 18 and 24 month criteria if you have not earned sufficient miles in the 12 month period. The number of miles for 18 and 24 month review period are required for upgrade is 40500 and 51000 respectively. 

kishor Nagda

Posted on 06-Feb-2016
where do I apply for frequent flyer mile program? How do I get credit for my flight from Newark, NJ , USA to Mumbai on December 30th, 2015? I have delta frequent flyer number, can I get my travel mileage credit on that number?

Admin Reply :

Please enrol at http://www.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx for Jet Privilege program. 

MANOJ ARORA

Posted on 02-Feb-2016
I want to be a member of JET FREQUENT FLIER PROGRAMME.How to apply???

Admin Reply :

Fill out the Personal Details on this page http://www.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx for enrolment in Jet Privilege program

lynette chhawnveli pachuau

Posted on 31-Jan-2016
hello, would like to know extra baggae allowance for flight from aizawl to kolkatta by blue card membership

Admin Reply :

Check in baggage allowance is 15 kg and cabin allowance is 7 kg for Blue members. Excess baggage would be charged at Rs 350 per excess kg.

Mohammed Illyas Sait

Posted on 07-Dec-2015
Hi my JetPrivilege Membership No. is 199310963 kindly confirm if this is my frequent flier no. too and also how do i add my jp miles for the trips that i have made in jet airways after registering in jet previlage

Admin Reply :

Yes, this is your frequent flyer member no as well. You can add the miles by calling customer service or online on your own. 

Prarteek

Posted on 03-Dec-2015
Hello, You mentioned that renewal criteria are 6 month, 12 month and 24 month. Does this mean once a person becomes a platinum member , it remains valid for at least 24 months ?

Admin Reply :

It means that whenever a membership is due for renewal, at first the last 6 months mileage accumulation is looked into. If the criteria is not met during the past 6 months, it does not mean that the membership will be lost or downgraded. In this scenario, last 12 months criteria have to be looked into. If criteria is not met in the past 12 months as well, then last 24 months criteria is considered. In all, maximum chance is allowed to passengers for retaining the membership. 

Satish Kumar

Posted on 02-Dec-2015
Would like to know baggage allowance for jet privelidge no 130573096

Admin Reply :

Can you tell us which level of membership you have and for which route of travel you would like to know the allowance?

mazharul haque

Posted on 25-Nov-2015
How to get friqwent flyer members cards

Admin Reply :

You can seek it online by filliing out the form and enrolloing for it.

jonathan

Posted on 15-Nov-2015
i want frequent flyer please!!

Admin Reply :

please specify your query.

Anupam Verma

Posted on 14-Nov-2015
I have registered for Frequent flyer today. However, I had made journey to Paris last month. I do i claim miles for last journey. My company had book this using a travel helpdek (3rd party). I have complete travel details. Please provide helpline number.

Admin Reply :

No, your last journey will not be counted since you were not a registered frequent flyer member till then. 

Shailesh

Posted on 06-Nov-2015
Enqiry about my current points? How many more points do i need to get a silver card.

Admin Reply :

Silver card status can be attained either by way of fast track 6-month upgrade or a 12-month upgrade. In a 6 month period upgrade, you can attain this status either by accumulating 15 Tier Points or 22,500 Tier JP Miles. 12 month period standard upgrade can be done with 20 Tier Points or 30000 Tier JP Miles. 

Anjana bohra

Posted on 05-Nov-2015
I have an account with my surname before marriage Anjana Bansal I am unable to find my jet privilege account number How do I find

Admin Reply :

Please speak to the customer care representative of airline in this respect.

Pradeep swarup

Posted on 02-Nov-2015
How can I check my jP miles balance

Admin Reply :

You can check it online by entering your membership no and password. 

VRK Subramanian

Posted on 02-Nov-2015
Hi, I am a Jet privilege member with membership: 101258220. I am currently a Silver card holder and want to know how many flights/points are required to maintain the silver membership. Thanks

Admin Reply :

The renewal of Silver membership is based on earning of preceding 12 month period Tier Points or JP Miles. For Silver members, this is 20 TPs or 30,000 Tier Miles. If you do not meet this crieteria, then 18 month period is considered and you are offered another opportunity to retain this status. So, in the 18-month period, you should have earned 27 TPs or 40,500 Tier JPMiles. If even this period criteria is not met, then the 24-month period is considered. You have to earn 34 TPs or 51000 Tier JP Miles in order to retain this status.  

joe_wings

Posted on 31-Oct-2015
As per your website, JP miles are distance between orgin and destination. Is it measured KM or Mile?

Admin Reply :

In Miles.

Mohammad

Posted on 17-Oct-2015
I want jet privilege card my jp no is 170878621 currently silver card member

Admin Reply :

Please contact the airline office directly for this matter.

rashmi

Posted on 12-Oct-2015
I have filled up the jet privilege enrollment form but I have not got the membership number

Admin Reply :

How long has it been that you have enrolled?

SACHIPRIYA MUKHERJEE

Posted on 23-Sep-2015
Flyingfrom Mumbai to Koljata on Econiy. 1. What is my Fre Baggage Alliwance 2 Rate of Ecess Baggage Charges Regards Sachipriya mukhejee

Admin Reply :

Free check in allowance would be 15 kg of total dimensions 158cm which is the standard allowance and more allowance is given to its FFP members. Cabin allowance would be 7 kgs. PLease note the dimensions restrictions in the text provided above. In case of overweight Rs 350 per kg is chargeable whereas for oversize baggage Rs 1000 per piece is charged.

subhash chand sachdeva

Posted on 18-Sep-2015
I forgot my frequent flier number. could you please provide the same. the e mail address is my old company.

Admin Reply :

You are requested to contact the Jet Airways customer service for this matter.

Nilesh Sonawane

Posted on 17-Sep-2015
if I Am Gold Tier Member Will I Get Platinum Tier Services or benefits if I Took American Express Jet Airways Platinum Card.

Admin Reply :

On joining, you will get 10000 JPMiles. 

Omar ahmed hussein

Posted on 15-Sep-2015
On 5th July 2015 I traveled with jetairways from dubai to hydrabad , so my teckit expire on 23rd of September so before it expires I would like to make it extended and longer validity? Plse support me

Admin Reply :

Please contact the agent who booked your ticket. Only it will be able to resolve it.

How to be a Frequent Flier Member

Posted on 04-Sep-2015
sir, provide some contacts for more information or arrange a call for to be a member of it.

Admin Reply :

You can join program here http://www.jetairways.com/EN/IN/JetPrivilege/enrol-now.aspx

rosary

Posted on 27-Aug-2015
why my journey miles not counting this mansion flight 9w0117 and 9w0120,9w0462,9w0481

Admin Reply :

Your question is not clear...

anil gupta

Posted on 26-Aug-2015
I want to platinum membership card my FF no is 171020345 pl do the needfull

Admin Reply :

You will have to approach the airline directly with this request.

Jagjit kaur

Posted on 26-Aug-2015
Earn ffn

Admin Reply :

Please tell your question.

RICHA BEGANI

Posted on 21-Aug-2015
How many points do you need to move from blue plus to silver ?

Admin Reply :

From Blue Plus to Silver level, you can use either 6 month fast track upgrade or 12 month normal upgrade. Under the 6 month upgrade, you are eligible to be a silver member if you get 15 tier points and 22500 JPmiles. Under preceding 12 months, if you get 20 tier points or 30000 JPmiles, you will get the Silver status.

saitram solanki

Posted on 16-Aug-2015
jetprivilege jetairways blue card no.186412170/unlock account updet

Admin Reply :

Please contact the airline for this purpose. 

Suman Deb

Posted on 14-Aug-2015
I have not received my Jet privileged card . Kindly courier it if possible.

Admin Reply :

You are requested to make this request with Jet Airways directly.

saitram solanki

Posted on 13-Aug-2015
jetprivilege jet airways blue card unlock account activet kese kare card no.186412170

Admin Reply :

Please speak to the customer serivce representative of the airline on phone regarding this.

Kirti Narain

Posted on 10-Aug-2015
How much extra baggage for Blue Plus member travelling from Lucknow to Delhi and Delhi to Chennai

Admin Reply :

Blue Plus members are not entitled to additional baggage allowance on domestic flights.

Ashraf memon

Posted on 01-Jul-2015
Hi my card no is 196937274 . on Friday I have called at your call centre they have told me U reached Silver card but till now I have not received any upgrade in my account so pls kindly upgrade my Silver card in my account.

Admin Reply :

Upgrades have to be done by the airlines only. 

Yash sanghavi

Posted on 29-May-2015
What is the extra baggage allowences for the blue frequent flyer member within india

Admin Reply :

Excess baggage allowance is not permissible for Blue FFP members. So, you will have to pay for excess baggage.

shishir kumar

Posted on 11-May-2015
how i can make frequent flyer card pls let me know the process

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