Airlines

Go Air Check-In and Boarding

For checking in to GoAir flights, it is required to carry a valid Photo ID card for verification purposes. This ID proof could be:

  • A Driving License
  • Pan Card
  • Voter ID card issued by Election Commission of India
  • Adhaar Card
  • ID card of reputed private organizations and semi-govt. enterprises
  • Passport

These IDs shall be taken in original and in printed form to the airport.

Go Air Check In Methods

GoAir allows check-in in two ways- Airport Check In at the Counter and Web Check In.

Go Air Airport Check In Times

The airport Check In begins 2 hours (3 hrs in case of J & K) and reporting time for passengers is atleast 60 mints prior to scheduled departure of flights. This time limit is 90 mints for Jammu and Kashmir and 120 mints for Bagdogra airports. Printed itineraries are also required to be produced.

You might also be asked to produce the credit card used to make the payment for the ticket. If you have booked ticket using credit card of another person who is not travelling, you must bring a print-out of the front and back parts of the credit card signed by that person and stating that he/she has allowed use of his/her credit card for your travel. It is also required to mention the name of person taking the journey, the sector on which he/she is travelling and the date of travel. 

The closing time of check in counters is 45 mints and of boarding gates is 25 minutes prior to scheduled departure of flights. Failure to report within the stipulated time limits will be a case of ‘Gate No Show’ and this will result in your baggage being offloaded and all gross fare except the PSF and UDF fee being forfeited.

Go Air Web Check In

Go Air Web Check in can be done using the 'Web  Check In' tab in the booking engine on its website. This is exhibited below:

Go Air Online Check In through its website begins 72 hrs before scheduled departure of flights and continues till 2 hrs before departure. 

It can be availed only on confirmed tickets and for up to 9 passengers travelling on a PNR. If more than 9 passengers are travelling on a PNR, then web check in can not be used.

Despite web check-in, there is a need for passengers to report at least 45 minutes before the scheduled departure of flights so that the valid ID proofs be verified and boarding passes be stamped. For passengers with checked-in baggage, the reporting time is at least 60 minutes.

Check-in counters close 45 minutes before flight departure and boarding gate closes 25 minutes before. 

Passengers with infant, using unaccompanied minor service, requiring special assistance or in special medical condition are not allowed to use Goair web check in.

Ask Your Questions Temporarily Disabled

Vishal kumar

Posted on 10-Aug-2017
Flight G8 153 Which gate use for the flight

Admin Reply :

PLease seek this information directly from airline. 

Deepak

Posted on 05-Aug-2017
Is the School ID card(with photo) Valid proof for my 13 year old son who will accompany me(I have all my own Valid ids)? We used School ID cards till last year without any problem but since he will be above 12 now so just wanted to make sure? He does not have any other Photo ID.

Admin Reply :

You have to speak to airline in this respect. We believe it shall be okay. 

Dinesh Chandra Saxena

Posted on 02-Aug-2017
Ticket booked in name of ' Dinesh Saxena ' but ID is in name of ' Dinesh Chandra Saxena ' . Is there any problem in check in ?

Admin Reply :

Shall not be an issue but please confirm it from the airline. 

K. R. Sai mahith

Posted on 31-Jul-2017
I'm travelling to Hyderabad on Aug 3 and I need to know the process of web check in

Admin Reply :

https://www.goair.in/plan-my-trip/web-check-in/ use this link to proceed further. Follow instructions to complete the process.

Raunak Soni

Posted on 21-Jul-2017
From which gate go air 585 mumbai to patna take off

Admin Reply :

Can not provide this information. Please contact the airline or the airport for this purpose.

Lakhwinder pal singh

Posted on 16-Jul-2017
Can I change passenger name before traveling with same booking

Admin Reply :

Not allowed. Ticket has to be cancelled and rebooked.

vijay kaul

Posted on 27-Feb-2017
I have confirmed ticket soft copy in my mobile phone. Do i need a hard copy print out also for check in. I am carrying my id proof with me.

Admin Reply :

Yes, print outs are mandatory, for all travel documents. Original ID proofs need to be carried. 

Yogesh

Posted on 25-Jan-2017
Hi There, I have to Travel From Delhi to Bangalore With my Guitar (Its in semi solid box,6 kg ) How much extra charge will be there for it. & will it be safe Because its too costly & it can be damaged if it's not handled carefully. Thanks

Admin Reply :

It has to be taken in check in baggage only. You would be charged Rs 1000 or so for it, if airline decides that this item requires special handling. 

Chandu

Posted on 02-Nov-2016
Im having flight banglore to mumbai i have baggage above 30kgs,and i wont carry my cabin baggage i wanna add both check in and cabin baggage total is 22kgs right? Remaining baggage i will pay for that.what is your comments im eagerly waiting for your reply.thankyou so much GO AIR

Admin Reply :

You are not allowed to club the check in baggage with the cabin baggage. You must keep these separate. 

SHANKAR

Posted on 09-Sep-2016
Sir, I'm first time using and going to flight from Bengaluru to Delhi. I have not passport book. will we go without passport book traveling in our country..?

Admin Reply :

You need passport only for international flights. For domestic flights, please carry one ID proof (in original). These could be a driving license, adhaar card, pan card, voter ID card. 

karishmaa tiwari

Posted on 30-Jun-2016
could you plz explain me full procedure of travelling through go air domestic flight for the first time

Admin Reply :

Please be more specific in query.

Rohini prasad Vishwakama

Posted on 16-Jun-2016
How much luggage can be carried by one passenger in go air .

Admin Reply :

15 kg check in and 7 kg cabin allowance. 

arun kumar himanshu

Posted on 15-Feb-2016
I am having flight tomorrow morning & my luggage 10 kg and i want to web checking, please help me.

Admin Reply :

There is option of Web Check In in the search engine box. You will have to enter the last name and PNR no. 

Aman gupta

Posted on 21-Jan-2016
I am having flight tomorrow evening & i am having luggage over 13 kg and i want to book pre purchase baggage , so can i book that ....

Admin Reply :

Yes. you can book it.

bhanuprakash

Posted on 16-Nov-2015
pl let me know maximum baggage allowed per adult ticket in domestic travel free when we travel from Delhi to Bangalore

Admin Reply :

15 kg is check in allowance and 7 kg iss cabin allowance for domestic sector flights. 

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