Club Vistara is the frequent flyer program of Air Vistara. This loyalty program has three levels: Base, Silver and Gold. This is a points based program which can be joined by online registration. To move up to the next level, the members have to earn the ‘Tier Points’ whose sole purpose is to determined the next level and these can not be used for redemption.
From Base level to Silver and/or to Gold level, the members are required to earn 25000 and 50000 Tier points respectively in a year. Once an upgrade happens, it remains valid for the rest of that month plus 12 months thereafter.
It is not to be assumed that the Tier levels will remain same even when the required number of points are not earned in any particular year. The level can drop back to the lesser level if points are not earned.
The ‘Award Points’, also called the Club Vistara points are the ones which can be used for redemption.
Club Vistara points can be collected on the base fare value of the tickets and does not include the taxes or surcharges. Base, Silver and Gold members get 5, 6 and 7 points per INR 100 spent.
Retro claims on getting these points are also allowed by the carrier for travel happening within 180 days prior to the date of making the claim.
Redemption of Club Vistara points can be done by first collecting 2500 points and flying at least once with Air Vistara.
Benefits of being Club Vistara member include additional 5 kg baggage allowance for Silver and 10 kgs for Gold members. Silver members can get priority check in facility at PEY counter and Tier Bonus of +1, in addition to the common facilities enjoyed by all three tiers. The Gold members are allowed to carry additional baggage allowance of 10 kgs, priority boarding and baggage handling, +2 Tier Bonus, access to lounge for self and guaranteed reservations up to 48 hours prior to reservation.
The carrier has entered into partnership with KrisFlyer FFP of SIA for award and redemption of points for the benefit of passengers.
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