Air Canada Special Assistance

Mobility Assistance You would be required to inform the reservation at least 48 hours prior to flight (72 hours for 17 other destination around the world) for carrying battery powered mobility equipments and check in 60 minutes prior to the recommended check in time.

You can carry the following mobility aids without paying any sum, either as cabin baggage or checked in baggage- wheelchairs, scooters, braces, canes, crutches, walkers, communication devices such as display boards and text-to-speech communication aids, prostheses, battery powered mobility aids subject to limitations of space and proper handling of dry or spillable batteries. You are required to fill a form for carrying battery powered mobility aiding devices.

Special Seating might also be required by passengers. This might be in the form of extra seats due to obesity,  liftable or removable armrests, seats having additional floor space and with proximity to wash rooms and exits.

Passengers carrying their service animals would also need special assistance. They are required to inform the carrier at least 48 hours before departure of flight that such animals are required to be carried. The animals are required to be seated at the feet of passenger and shall be properly trained, restrained and muzzled.

Unaccompanied Minors (UM): Air Canada takes special care to carry unaccompanied minors to their destinations. However, the services for the UMs are available only on the non-stop flights and these flights shall be operated by Air Canada, Air Canada rouge and Air Canada Express. This service is not available for code share or connecting flights and for children below 8 years of age. For children from 8 to 11 years of age, the UM service is a must if they are traveling alone. For children in age group of 12 to 17 years, this service is optional.

The service costs CAD/USD 100 for each child per flight.

Child is generally seated at the last three rows of seats which are closer to the cabin crew so that they can keep an eye on him or her.

During the check in process, UMs are required to produce original identification documents (passport in case of USA and a birth certificate, health card or other government ID card while in Canada)

Pregnant Women are allowed to fly on Air Canada flights up to 36 weeks of pregnancy provided they have not had any premature deliveries before.

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