Last updated: 31 October 2026.
Qatar Airways sells tickets on qatarairways.com and its app, by phone, at its offices and through agencies. Booking on its own channels carries no extra fees or service charges, according to the airline, and members of Privilege Club earn bonus Avios on online bookings.
24 hoursfee-free cancellation after booking online, with exceptions
2 hourslatest upgrade request online before departure
Litecheapest Economy fare, without a free checked bag
10 kg or 1 x 23 kgchecked baggage for an infant, by route
Fares and cabins
- Economy
- Economy Lite (no free checked bag), Economy Classic, Economy Convenience, Economy Comfort
- Business
- Business fares; meals can be pre-selected from the à la carte menu
- First
- First Elite
- Which fare allows refunds and changes is shown in the fare rules during booking. Lite and other non-refundable fares cannot be turned into vouchers. See the Refunds page.
- Accepted cards: Visa, Visa Debit, Mastercard, Mastercard Debit, American Express, UATP and Diners Club. Virtual cards are refused, since the real card might be inspected at check-in.
- Award tickets are bought with Avios, or part Avios and part cash. They are valid for 12 months and allow two stopovers.
After you book
- Pre-purchase extras on the website or app: extra baggage, lounges, Al Maha meet-and-assist, in-flight Wi-Fi, seats and upgrades (online upgrade requests close two hours before departure).
- Special meals can be ordered in Manage Booking until a day before departure. Economy digital menus can be viewed online.
- Economy Reserve lets you buy empty seats next to yours at airport check-in.
- Name corrections are requested on the Help page with your booking reference, unless you booked through an agency, in which case contact the agency.
Travelling with children
- Under 8 days
- Only for a medical emergency, with approval from the Qatar Airways medical centre on a MEDIF
- 8 days to under 2 years
- Infant fare, on an adult's lap
- 2 to 11
- Child fare with their own seat, accompanied by an adult aged 16 or over
- A second infant with one adult must be at least one year old and occupy a seat of its own or a car seat, and pays the child fare. With two or more infants under one year old, each lap infant needs an accompanying adult aged 16 or over.
- Each infant has a checked allowance: one piece of up to 23 kg on routes to and from Africa and the Americas, or 10 kg elsewhere, plus a stroller or collapsible carrycot free. They have no hand baggage allowance. Infants with a seat may bring a car seat free.
- Car seats are allowed for children between 6 and 36 months, up to 20 kg.
- Choosing seats is free for families travelling with an infant; bassinet seats depend on availability.
- Children aged 5 to 11 can fly in a different cabin from their parent as young solo travellers (see the Special Assistance page). Under-5s must be with an adult aged 16 or over in the same cabin.
Questions travellers ask us
Does Qatar Airways add booking fees?
Not on its own website and app, by its own statement.
Can I cancel a ticket within 24 hours?
Yes, without a fee, but not on Lite or award tickets.
Does an infant get a baggage allowance?
Yes: 10 kg on most routes, or one 23 kg bag on Africa and Americas routes, plus a stroller.
Baggage Allowance is an independent information site and is not part of Qatar Airways. Check the airline's own pages before you travel.
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