Last updated: 31 October 2026.
Rules depend on your fare. Fare conditions appear in Manage booking or with your confirmation.
AED 150rebooking fee on Value fares
AED 200cancellation fee on Value fares
72 hoursbefore departure, the point where disruption rules change
30 dayswindow to rebook free after a flydubai cancellation
Changes and cancellation by fare
Lite
- Rebooking
- Not permitted
- Cancellation
- Not allowed; only the taxes come back, as a flydubai voucher
Value
- Rebooking
- AED 150, up to 24 hours before departure
- Cancellation
- AED 200, up to 24 hours before departure
Flex
- Rebooking
- Free
- Cancellation
- Free until 24 hours before; AED 400 after that and for 30 days past departure
Business
- Rebooking
- Free
- Cancellation
- Free until 24 hours before; AED 400 after that and for 30 days past departure
- Fees may vary by route. An infant costs AED 85 plus taxes per sector in Economy (AED 170 on connections) and 10% of the adult fare in Business.
If flydubai cancels or retimes
- Over 72 hours ahead: free rebooking if the flight is cancelled, leaves 1 hour or more earlier or 3 hours or more later, or you miss a connection because of the change.
- Within 72 hours: the same applies if it leaves 20 minutes or more earlier or 1 hour or more later.
- You may rebook within 30 days either side of the original date at no cost, or take the next flight. Beyond 30 days there is no fee but you pay any fare difference. Choosing not to travel gets you any eligible refund, unused sectors included, as a flydubai voucher.
- Tickets from a travel agent or partner airline are handled by that company. These options do not affect legal rights.
Questions travellers ask us
Can I cancel a Lite fare?
No; only taxes are returned, as a voucher.
Is the refund cash?
After a flydubai disruption, refunds are issued as a flydubai voucher.
Baggage Allowance is an independent information site and is not part of flydubai. Check the airline's own pages before you travel.
Latest 30 of 77 questions
Please note that we are neither the airline nor any agency which provides ticket booking, so we have no role in refunds of Flydubai. Please get in touch with the airline or the agency which booked tickets for you.
No cash refunds in our knowledge.
flydubai does not give cash refunds. It provides vouchers instead. Please check with the airline as well.
Hi. I had a ticket from flydubai but due to covid got canceled. Their next flight isn't till July 1st whereas Emirates is doing flights. Yet Flydubai won't refund the cash and is only offering vouchers even though their dates are not acceptable to me. Any input/help?
They do not offer cash refunds. This is the biggest limitation of flydubai. There is no option but to go for vouchers if you want to get money back.
Please mention the route and cabin class you are flying.
You have to book afresh.
Can you tell that I had booked 1 ticket, but by mistake I forgot to keep the last name and I had issued the ticket but I filled all the details passport details and all the details, so he can travel without surname
Please tell me its urgent
Thanks & Regards
Name on air ticket shall be same as given in the Passport. To avoid hassles due to discrepancy in names, please contact the airline directly.
I was denied boarding to the flight as at boarding counters closed at 3.30am and I reached at 3.40 am at the airport .
Due to this I missed the flight .
Can I get a refund on my flight ? I payed pkr 93000 for the flight .
Airline reservation code : RXENXY(fez)
Since you were late to board, you are not entitled to refunds. Please get in touch with the airline in this respect.
We do not think this is possible. Please check with the local office of flydubai for confirmation.
Cancellation can be done online or through call but the refunds will not be provided in money terms. You will get vouchers of the refund amount which can be used for future travel on the airline.
This is not allowed.
Please contact the airline in this respect.
How can this amount be redeemed?
You have to get in touch with the airline for this.
flydubai offers travel vouchers in lieu of refunds money.
Booking Ref. # QQ4LQ4 Multan to Dubai
Refund amount will be told by the entity whichi booked the flight. flydubai does not credit into your account but offers travel vouchers.
My flight was delayed for more than 5 hours, from Dubai to Colombo, do I own any money compensation for this delay?
We do not think that flydubai will provide compensation in monetary terms. Please confirm with the airline directly.
i cancelled by Travel ticket in June and received the travel voucher. However since we didnt travel after June 2018, there vouhers issued were expired,
it there any way we can extend validity of voucher
azad
Unfortunately this can not be done. However, you can still speak to airline in this respect. This is one of the most awkward provisions of flydubai and has been facing criticism from different quarters.
Yes, you can go for the partial cancellation of the ticket. Refunds will be done on the basis of your ticket terms. You can speak to the airline or the ticketing agency (if booked tickets with agency) for this matter. flydubai does not refund money, instead it issues the travel vouchers for future date.
It will be invalid because you would not have advised the airline about your intention of not using the unused part of the itinerary before the closure of check-in or closure of boarding gate.
Refunds are generally issued by way of future travel vouchers by flydubai .However, if yours is the case of No Show, it will be very less sum that you will get back. This is one of the major drawbacks of flying with flydubai.
Please contact the airline in this respect.
Is there any possibilty of refund my ticket payment ?
Sorry, we answered for another airline. flydubai is not expected to offer any refunds. At best, it will provide flight vouchers for travel on future date.
You have to report the matter to airline and might even need to be escalated to higher level.
It was flydubai 432, 4am from new Delhi international airport.
What is the solution if can rebook tickets.
Please tell me about the refund.
Does your company pay refund based on my lost?
First, we are not flydubai and are not associated with it. If you cancel tickets and reboiok, then cancellation charges would be deducated if tickets are refundable. It pays refunds in terms of travel vouchers for future date. Alternatively, you can change the itinerary if cancellation is not needed.
You have to contact the airline only and register a complaint. Else, seek judicial remedy.
FLIGHT DETAILS;:
BOOKING NO. R3RPSV ( August 20, 2018 3:00 Pm) FLIGHT NO. FZ436
(HYderabad-Rajiv Gandhi Int'l. Airport - to DUBAI
then
(august 20, 2018 6:25 am) FLIGHT NO. FZ8931
(DUBAI - TO -- TBILISI (FINAL DESTINATION.)
Please note that the refunds are to be given by whosoever booked the tickets. If this was flydubai, it is the airline which will give refunds. However, flydubai offers travel vouchers for future travel instead of refunds. So, you are not likely to get cash or credit into account.
Also, please note that we are not associated with any airline. So, you have to contact the airline itself at its contact number.
Yes, it is given for any unused part of ticket as well.
flydubai offers travel vouchers as refunds for tickets.
How much i need to pay ?
if cancelling this ticket how much will i get the refund?
thanks
flydubai provides refunds by way of vouchers. So, any flight booked with it or change in itinerary will have same consequence. To know amount of refund for which you will get vouchers, please contact the airline. You can check the fees for flight change or ticket cancellation here: http://www.baggage-allowance.info/flydubai-refunds
Hyderabad, then Dubai destination final dist. TBILISI. Now my problem was when i was there in airasia check in desk they told me i can't travel because i don't have VISA in India, and my flight will be transferring another airline so that's why i have to secure visa to india, I told them, i can apply Visa on Arrival in india with philippine passport.( i was informed and searched filipinos can secure visa on arrival in india since jan. 1, 2011) but they ignored me. So they have cancelled my flight right away. and i demand my refund right away. Without my knowledge i thought they are going to refund all my ticket cost. but lately they advised me to secure another refund request in flydubai. KIndly response to my refund request as early as possible. please check my flight details
flight ref. No. FZ436 / Aug.20, 2018 ( hyderabad to dubai)
flight ref No. FZ8931/ Aug. 20, 2018 (dubai to Tbilisi)
booking PNR JWV2SZ
It is unfortunate that you had this experience. flydubai offer vouchers in place of refunds. We are not related to any airline in anyway. In that respect, we are quite independent. And, for your refund request, you will have to follow up with the airline on which ticket was booked.