Ryanair Special Assistance

Ireland · IATA FR

Last updated: 31 October 2026.

Ryanair provides assistance for passengers with reduced mobility. Children under 16 cannot travel alone, and pregnancy has week limits.

48 hourslatest to pre-book assistance online
2 hoursarrive at the airport assistance desk before departure
28 weekspregnancy: fit-to-fly letter needed from this point (single pregnancy to end of week 36)
16children under this age cannot travel alone

Wheelchairs and reduced mobility

  • Request assistance when you book, or pre-book on the website up to 48 hours before departure. From then until 12 hours before, contact the Assistance team. Without 48 hours' notice the help may not be available.
  • Present yourself at the airport assistance desk 2 hours before departure.
  • Choose the code that fits: WCHR (help through the airport to the gate), WCHS (also up and down aircraft steps), WCHC (also lifted on and off the aircraft seat), BLND, BDGR, BLDP, DPNA (cognitive or non-visible disability), DEAF, SVAN (guide dog, no help needed) and OXYG (in-flight oxygen, to be pre-booked and paid at least 7 days ahead).
  • Passengers must be self-reliant: able to fasten their seatbelt, fit a lifejacket and an oxygen mask, and understand the safety briefing. Otherwise a non-disabled companion aged 18 or over, buying an adult fare, must travel with them; one companion can assist only one reduced mobility passenger. Passengers also need a personal assistant if they cannot feed themselves, use the toilet or take their medicine unaided.
  • You may bring two pieces of mobility equipment and needed medical equipment free; only two electric wheelchairs or scooters are accepted per flight, so add them when booking.
  • Every aircraft has an aisle wheelchair for the toilet, but crew cannot lift you between seat and chair. Assisted passengers get a suitable seat with one companion free, usually by a window, never in an emergency exit row. There is no pre-boarding; Priority Boarding can be bought.

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Pregnancy

  • You may fly up to 28 weeks without paperwork. From week 28 a fit-to-fly letter from a doctor or midwife is required. A single pregnancy cannot travel beyond the end of week 36, and twins or triplets beyond week 32.

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Children travelling alone

  • Ryanair does not carry unaccompanied children under 16 and provides no escort or special facilities. Minors under 16 must be on the same booking as an adult of 18 or over; to add a minor later, make a separate booking in the minor's name and link it to the adult's booking, which then can only be changed through customer service.

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Questions travellers ask us

How soon should I book assistance?

When booking, and at least 48 hours before departure.

When must a pregnant woman stop flying?

After week 36 for one baby and week 32 for twins or triplets, with a letter from week 28.

Can my 14-year-old fly alone?

No; under-16s must travel with an adult of 18 or over.

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Baggage Allowance is an independent information site and is not part of Ryanair. Check the airline's own pages before you travel.

Ask a question

Our team reads every question before it appears. Please do not share booking numbers or personal details.

13 questions and answers

  1. Catherine Doyle22 September 2023
    How much do i have to pay for a cabin case with a handbag on the special assistance
    1. Answer

      Which cabin class are you flying and on which route?

       

  2. Valerie Henderson31 August 2023
    I wish to book Special Assistance on my booking. ZNDLXN. One way to Alicante on the 6th Nov. I have booked seat 33F.
    I require wheelchair assistance to the airplane on & off.
    I don’t do stairs easily. I have attempted to access this on line but have not been able to. Thank you for your assistance.
    1. Answer

      Kindly check this with the airline and make a request to the airline. We are not the airline, we are only an informative website. 

  3. Lynne mack24 August 2023
    What's the maximum weight allowed for a folding mobility scooter
    1. Answer
      Size shall not be more than 81cms (height), 119cms (width) and 119cms (depth). Weight, if less than 150 kg, does not require pre authorisation but more than it requires the same. Basically, weight shall not be an issue.
  4. Deborah Andrews14 August 2023
    I have special assistance booked for my flight to Gran Canaria 01/10/23 Do I need to pay to take 10k bag on plane
    1. Answer

      Yes, you will have to buy the 10 kg bag.

  5. Marise Timbrell13 August 2023
    I will be using your assistance support. Will I be able to bring a cabin bag and a check in bag free of charge.
    1. Answer

      No, you will have to pay for the baggage.

  6. Linda Mair2 August 2023
    What is baggage allowance for special assist on Ryan air flights
    1. Answer
      What kind of special assistance it is?
  7. Mike sutton2 July 2023
    How do i get extra 7kg allowance for medicare .
    1. Answer

      You want it in check in baggage, or in cabin baggage. PLease also mention the route of travel. 

  8. Sharon Roberts1 June 2023
    When travelling with Ryanair with assisted travel is it the case that you are allowed an under seat bag as well as a maximum of 10kg hand luggage at no extra cost?.
    1. Answer

      We are not clear about your question. Are you planning to fly with an assistant? 

  9. ian c smith29 May 2023
    my wife requires to carry medical supplies for her condition, namely she has a stoma due to colostomy. what do i need to do when booking with regard to baggage?
    1. Answer

      You just have to inform the airline and they will inform about the medical documents they would need. A Fit to Fly certificate is what the airline might need for sure. 

  10. Frank McConnell30 March 2023
    I require WCHS assistance on all flights.
    Do I need to separately reserve a 10kg cabin bag on Ryanair?
    1. Answer

      Please check this with  the airline customer support number provided on this page https://helpcentre.ryanair.com/hc/en-ie/articles/9981367848209 . One cabin bag can be taken for free. 

  11. Katharine Ryan-Murray6 February 2023
    I have booked special assistance for my mother. She has a 3-wheel walker. Do I need to book that in?
    1. Answer

      Whenever flying with medical aids or mobility aids, it is always a good idea to inform the airline through customer support and if required, then provide the details of walker through online medium. You shall be able to take it for free, either in cabin if the space permits or in the check-in hold. 

  12. Mrs Anne Cane23 June 2020
    I am disabled do I still get free luggage
    1. Answer

      Yes, sure. If you are entitled to free check in and/or cabin baggage allowance, you will be provided the same irrespective of your disability.

      Ryan Air does not provide free check in baggage allowance.

  13. Biehn, Hans-Werner10 December 2018
    Ich möchte mein CPAP Gerät mit auf einen Flug von Budapest nach Berlin nehmen.

    Was muß ich beachten? Wie muß ich vorgehen?

    mfg
    H-W Biehn
    1. Answer

      Zunächst müssen Sie sich an die Special Assistance Line der Fluggesellschaft wenden. Die Telefonnummer finden Sie unter https://www.ryanair.com/ie/de/useful-info/help-centre/faq-overview/contact-us/Contacting -Kundendienst- / Sonder-Unterstützungsnummern Sie müssen sich über Ihre Anforderung informieren, und die Fluggesellschaft führt Sie durch, welche Dokumente benötigt werden.