Etihad Airways Check-in & Boarding

UAE · IATA EY

Last updated: 31 October 2026.

Etihad's published rules centre on its home airport, Zayed International in Abu Dhabi. Other airports set their own times, and Etihad has a page of check-in opening and closing times for every destination, so use the time on your ticket there.

30 hourshow early online check-in opens
1 hourbefore departure when online check-in closes
60 minEconomy desks at Abu Dhabi close (45 for Business and First)
4 hourshow early the desks open at Zayed International

Key times at Abu Dhabi

Check-in desks open
4 hours before departure
Economy check-in closes
60 minutes before departure
Business and First check-in closes
45 minutes before departure
Boarding closes
20 minutes before departure
Flights to the USA: arrive
4 hours before departure
Flights to the USA: US Customs and Border Protection preclearance
2 hours before take-off; 90 minutes before for Business, First and The Residence passengers
  • Bags handed in after online check-in must be at the desk no later than 90 minutes before departure, according to the Conditions of Carriage.
  • Registered passengers can use the e-gates at Abu Dhabi immigration, subject to visa rules.

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Online and app check-in

  • The window runs from 30 hours to 1 hour before take-off, varying by airport pair. Save your boarding pass, then leave any bags at the desk on arrival.
  • A boarding pass sometimes cannot be issued: if the departure airport does not accept digital passes, if you travel with a pet, or if staff must check your visa. Go to a desk in these cases. Etihad cannot check you in by phone or chat.
  • Should online check-in demand a visa that your trip does not require, use the airport desk.

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City check-in and home check-in (UAE)

  • Check in away from the airport from 24 hours until 4 hours before departure (24 hours until 7 hours in Al Ain). Home check-in through Morafiq runs from 24 hours to 5 hours before.
  • Sites include Abu Dhabi Cruise Terminal, Mussafah, Madinat Zayed and Al Ain. Extra bags, seats and upgrades are paid there too, by Visa, Mastercard or American Express card only.
  • US flights are included. Wheelchair users with no medical-clearance requirement may use it; children flying alone cannot, and go to Zayed International.
  • Parking is free at the Cruise Terminal and in Al Ain.

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Priority and special cases

  • Etihad Guest Silver members have dedicated Economy check-in counters at Island C in Abu Dhabi; Gold members may use the Business desks and Platinum members the First desks at any airport.
  • Children flying alone have to check in at an airport desk two hours or more ahead.
  • Same-day flexibility lets some travellers move to an earlier flight, at least four hours earlier, provided check-in has not closed and boarding has not started.
  • During peak holiday periods Etihad advises arriving three to four hours early.

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Questions travellers ask us

When does Etihad check-in close?

At Abu Dhabi, 60 minutes before departure in Economy and 45 minutes before in Business and First. Boarding closes 20 minutes before.

What is the online check-in window?

From 30 hours before departure until one hour before.

Is check-in possible off airport?

Yes: city points in Abu Dhabi and Al Ain accept bags from a day to four hours ahead (seven hours in Al Ain).

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Baggage Allowance is an independent information site and is not part of Etihad. Check the airline's own pages before you travel.

Ask a question

Our team reads every question before it appears. Please do not share booking numbers or personal details.

12 questions and answers

  1. Yasin16 September 2023
    I want to book a flight with Etihad airways from jeddah to Jakarta and transit in abu dhabi . My question is can i web check in at jeddah and get both boarding passes online?
    1. Answer

      You shall be able to get the boarding passes at the time of first check-in.

  2. Md Nisar9 June 2023
    Mobail bording pass
    1. Answer

      You shall be able to get it from the airline in your profile created on airline website. It shall also be available in the mobile app of the airline which is downloaded on your mobile. 

  3. K DINESH V KAMATH14 March 2023
    What is the max check-in and cabin luggage are permitted on Blore to London flight of Ethihad?
    1. Answer

      45 kg per person is the check in baggage allowance on Economy Choice and Choice Plus tickets. Cabin baggage allowance is of 7kg. 

  4. Bejraputra,Pitchamol15 January 2023
    Can I carry a bag size 40x40x23 cm. and weight not more than 7 kg. on to my flight?
    1. Answer

      Yes, cabin baggage of this dimention can be carried. 

  5. Prasad Yalavarthy6 September 2018
    Can i have a bigger check in bag more than the dimention of 70 cm, but overall total is less then 158 cms
    1. Answer

      yes, that can be done.

  6. Roldan29 January 2017
    How about 32 inch TV.Is it allowed to bring hand carry in my flights?
    1. Answer

      TV allowed only in check in baggage.

  7. Roldan27 January 2017
    Is it allowed to bring hand carry 24 inchs flat screen tv in my to flights.
    1. Answer

      yes, it is okay to carry it in check in baggage. It shall be carried as a part of free check in baggage allowance by weight and size (dimensions).

  8. Crisanto Santosidad2 July 2016
    What is the maximum LED TV allowed in your airlines Jeddah- Manila. Thanks
    1. Answer

      Within permitted over all allowance weight and dimension limit, it is permitted. 

  9. padmanaban24 May 2016
    what kind of material is allowed to take in hand bag and how much weight is allowed. please inform
    1. Answer

      Please tell which items do you want to take in cabin. 

  10. Cyrus4 April 2016
    Hello,
    Further to my question in feb 2016 my PNR is XCQRAN
    both ways its Etihad airways - Mumbai - Abu Dhabi - Manchester - Abu Dhabi - Mumbai
    Will my luuggage be tagged right till the final destination in this case or i will have to checkin the luggage again at abudhabi airport
    if you could clarify please

    Many Thanks
    Cyrus
    1. Answer

      Your bags will can be tagged till final destination when check in done at the Mumbai airport. Airline officials will inform you after checking the stoppage times. 

      We could not check since we need your last name along with the PNR no. for checking the status of flights. 

  11. Cyrus T12 February 2016
    Thank you for your reply,

    I have one more query please,
    From Mumbai to Manchester, when there will be a stoppage at Abu Dhabi:

    1. Will there be a change of plane

    2. If there is a change of plane will i have to Recheck the baggage or it will be automatically tagged at Mumbai and transferred to the new plane at Abu Dhabi

    Thank you.

    Cyrus.
    1. Answer

      We can not reply to it till we have the PNR no. as it will show which airlines are flying on two legs of your journey. To keep it simple, we can suggest that you speak to the local airline office with which you booked the tickets for a through check-in. If you have booked with Etihad, they might suggest that you check in at airport and get the bags tagged till the final destination. So, please speak to them. 

  12. Cyrus T9 February 2016
    Hello,
    The info is a bit confusing or maybe i just can seem to understand,
    I am in the process of buying tickets from Mumbai To Manchester via Abu Dhabi and return and wish to know the same.
    So Jet airways will also be involved as a Partner Flight
    I will be opting for the cheapest economy option. i have a couple of queries

    1. What will be my check in luggage limit per person (will it be one bag of 23 kg or two bags of 23 kg each) as on the site it was written as travel from India to UK 2 bags of 23 kg each.

    2. Will a child of 5 years also be allowed a bag of 23 kg

    3. Will the same rules apply on Jet Airways.

    4. Can i carry few eatables in my hand luggage to suffice me for the stopover at Abu Dhabhi.

    If you can clarify. Thank You

    Cyrus.
    1. Answer

      If you have tickets booked with Etihad, its baggage allowance policy will apply all through.

      It will be 2 bags of 23 kg each for you and also for your son. So, a total of 4 bags of 23 kgs each. 

      You can carry some eatables which are permissible in cabin.