easyJet Special Assistance

United Kingdom · IATA U2

Last updated: 31 October 2026.

easyJet asks you to say what support you need as soon as possible and no later than 48 hours before travel. It passes requests to the assistance providers at the departure and arrival airports, who deliver the service for all airlines.

48 hourslatest to tell easyJet about assistance needs
35 / 32 weekslast week to fly pregnant, single / multiple (no certificate)
16minimum age of the adult needed for children aged 2 to 15
60 kgwheelchairs above this weight need approval

Wheelchairs and disability help

  • Request assistance during booking when entering your details, through Manage Bookings, or by calling the assistance team.
  • Wheelchair levels: you can walk in the cabin and use stairs but need help over long distances in the terminal; you can walk in the cabin but not climb stairs; or you need full support to reach the cabin and transfer to your seat. Choose the highest level you might need.
  • Help can include a meeting point, customs and security, boarding and seating, stowing cabin bags, getting off, collecting luggage and mobility equipment, and a meeting point at arrival.
  • Wheelchairs over 60 kg, some specialised equipment and assistance dogs need approval before travel.
  • Hearing, vision, temporary and non-visible disabilities are supported. easyJet cannot guarantee an allergy-free cabin.

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Pregnancy

  • You can travel up to the end of week 35 of a single pregnancy, or week 32 of a multiple pregnancy, and no medical certificate is needed. Some seats are restricted, and the booking shows which.

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Children travelling alone

  • A child aged 2 to 15 cannot travel without an adult aged 16 or over. easyJet has no escort service for unaccompanied children, so children aged 15 or under travelling alone are not allowed to board.
  • Infants (14 days to 2 years) can fly only with an adult.

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Questions travellers ask us

How soon should I tell easyJet about assistance?

At least 48 hours before travel.

Until when can I fly pregnant?

End of week 35, or week 32 with multiples, with no certificate.

Can a 15-year-old fly alone?

No; children up to 15 must be with someone aged 16 or over.

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Baggage Allowance is an independent information site and is not part of easyJet. Check the airline's own pages before you travel.

Ask a question

Our team reads every question before it appears. Please do not share booking numbers or personal details.

1 question and answers

  1. Crsig1 September 2023
    Hi my dad is travelling Manchester to Alicante assisted as hi is disabled. I have been told he is entitled to take a larger cabin bag onboard. Can you confirm or reject this please?
    If it is allowed what are the rules regarding size/weight and could I have a printable answer as proof?
    Thank you for your time and help.
    Regards Craig.
    1. Answer

      We can not confirm that a larger cabin bag is allowed on board.