Last updated: 31 October 2026.
Online check-in is available for almost all Jetstar flights. You need your booking reference, plus passport details on international flights. Not every seat can be checked in online for operational reasons, so check in early.
48 hoursbefore departure when online check-in opens
40 mindomestic Australia and New Zealand online check-in closes
35 minJetstar Japan domestic online check-in closes
2 hoursinternational online check-in closes
Online check-in times
Jetstar Airways domestic, Australia and New Zealand
- Opens
- 48 hours before departure
- Closes
- 40 minutes before
Jetstar Japan domestic
- Opens
- 48 hours before
- Closes
- 35 minutes before
Jetstar Airways international
- Opens
- 48 hours before
- Closes
- 2 hours before
Jetstar Japan international
- Opens
- 48 hours before
- Closes
- 2 hours before; app only, and for now only one-way Tokyo Narita to Shanghai Pudong and to Taipei Taoyuan
- Carry-on only: check in, take your boarding pass and go straight to the gate. Checked bags: check in, then place bags at the Jetstar bag drop before it closes.
- Mobile boarding passes work on all Jetstar Airways and Jetstar Japan domestic flights.
- Online check-in is only on selected international flights. If you have no bags, visa or entry requirements, you may go straight to the gate.
- Domestic flights from an international terminal need a visit to the counter to show ID before check-in closes; arrive earlier.
When you must check in at the airport
- Travelling with an infant (except a lap infant on domestic flights within Australia, New Zealand and Japan).
- Travelling to or from the US.
- Booked through Jetstar Group bookings.
- Travelling with a service dog or needing an extra seat.
- Hearing or vision impaired, except on domestic flights in Australia, New Zealand and Japan.
- Your booking has an unpaid balance, or you fly domestic from an international terminal.
Questions travellers ask us
When does online check-in open?
48 hours before departure.
When does it close for a domestic flight?
40 minutes before in Australia and New Zealand.
Baggage Allowance is an independent information site and is not part of Jetstar. Check the airline's own pages before you travel.
1 question and answers
The list of airports from where kiosks can be used for check-in are given here: http://www.baggage-allowance.info/jetstar-check-in-boarding