Last updated: 31 October 2026.
JetBlue accommodates customers with disabilities and will not refuse transportation because of a disability.
7 dayspregnancy: a doctor's note is needed if delivery is expected within this time
72 hoursmaximum age of that doctor's note
5 to under 14ages for which the Unaccompanied Minor program is mandatory
USD 150each way per child
Wheelchairs and disability help
- Book early and add a Special Service Request (SSR) when booking online or in the app, or on an existing booking: adding one costs nothing. Also tell airport crew what you need.
- You can add a wheelchair under Traveler Details in Manage Trips before check-in.
- On board, an individual safety briefing is offered to anyone who needs help reaching an exit or cannot receive the standard briefing. Crew help stow and retrieve carry-on and assistive devices, open food and drink packaging, and assist to and from the lavatory entrance, including the aisle chair. They cannot help inside the lavatory or with eating.
- Mobility and assistive devices that do not fit in the cabin are checked free if the passenger depends on them.
Pregnancy
- Expectant mothers are welcome. If you expect to deliver within seven days, you need a doctor's note dated no more than 72 hours before departure saying you are fit to fly on the flight dates and the delivery is expected after your last flight.
- Codeshare and interline partners may have stricter rules.
Children travelling alone
- The Unaccompanied Minor (UMNR) program is mandatory for children from 5 to under 14. A child who turns 14 books as an adult and may ask for extra help.
- Fee: USD 150 per person each way, added when booking on jetblue.com. At most three unaccompanied minors per flight; nonstop JetBlue flights only, and none on flights to and from the UK or Europe.
- Print three copies of the Unaccompanied Minor Form per flight. Both the adult who drops off and the one who picks up need photo ID; the pick-up adult must be 18 or over and listed. The parent or guardian stays until the aircraft has departed.
Questions travellers ask us
Does adding assistance cost anything?
No; there is no fee to add a Special Service Request.
When do I need a doctor's note for pregnancy?
If you expect to deliver within seven days of travel.
At what age can a child fly alone?
From 5; the program is mandatory until 14.
Baggage Allowance is an independent information site and is not part of JetBlue. Check the airline's own pages before you travel.
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