EVA Air Special Assistance

Taiwan · IATA BR

Last updated: 31 October 2026.

Tell EVA about your physical condition when you book. Passengers who need help should check in at least two hours before departure.

7 daysmothers cannot fly this soon after birth
4 weeksbefore due date: not accepted
12 to 4 weeksbefore due date: MEDIF needed
5 to 12ages for unaccompanied minors

Wheelchairs and disability help

  • Wheelchair service is arranged through EVA Reservations when you book. Check in at the airport as early as possible.
  • Your own manual or battery wheelchair travels free if securely packed. A fully collapsible manual chair may go in the cabin, but can go in the hold if there is no room.
  • Battery chairs travel only as checked baggage in the hold: battery disconnected, terminals insulated, battery secured to the chair, chair upright.

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Pregnancy

  • Not accepted in the last 4 weeks before the due date, nor within 7 days after giving birth.
  • From 12 to 4 weeks before the due date you need a medical information sheet (MEDIF) completed within 10 days before departure, and must contact EVA Reservations at least 48 hours (two working days) ahead.
  • Bringing a doctor's statement of the due date to the airport is recommended. Entry rules vary by country.

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Children travelling alone

  • Children aged 5 to 12 may travel as unaccompanied minors. Parents must tell EVA when booking and complete a UM form with contacts at departure and arrival.
  • Infants under 2 must travel with an adult; babies under 7 days old are not accepted.

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Questions travellers ask us

Until when can I fly pregnant?

Until 4 weeks before the due date, with a MEDIF from 12 weeks before.

At what age can a child fly alone?

From 5 to 12 as an unaccompanied minor.

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Baggage Allowance is an independent information site and is not part of EVA Air. Check the airline's own pages before you travel.

Ask a question

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1 question and answers

  1. CHONG WEI HERN28 February 2023
    i have made a reservation from KL to Taipei and Taipei to San Francisco. My mother would require special assistance due to old age. How can i request for it? Thank you
    1. Answer
      You can ask it from the airline reservation office or even from its call center. Just to make aure that this service ia provided for all sectors, please notify all the airlines involved.