Malaysia Airlines Check-In and Boarding

On Malaysia Airlines, check in can be done in a number of ways.

Self Service: You can check in on your own by using a number of ways. This is available to passengers with confirmed e-ticket.

If you are not accompanied by the checked in baggage and travelling on domestic routes, you can proceed directly to boarding gate. For other destinations, you shall move to counter no later than 60 minutes before flight departure.

If you are traveling with the checked in baggage, irrespective of sector of travel, you shall bring printed or mobile boarding pass at check in counter not later than 60 minutes before flight departure.

Web Check In is another option. It is opens 48 hours before departure of flights and remain open till 90 minutes before departure. However, this check in method is not applicable for flights from Brunei, Kunming, Dubai, Los Angeles, Kathmandu and Xiamen. Similarly, this is not applicable for certain sectors such as KL-LA, Tokyo-LA and on codeshare flights.

Web-to-Mobile Check In option allows you to check in using web and get the boarding pass on mobile in the form of 2D barcode which shall be scanned at the airport to retrieve the boarding pass and get it printed. Opens 48 hours before and up to 90 minutes before scheduled departure of flight.

This is applicable for most of the domestic flights covering important cities of Malaysia and on some international flights connecting Kuala Lumpur to Singapore, Paris and Frankfurt and from Singapore to Kuala Lumpur, Kota Kinabalu, Kuching, Langkawi and Penang.

MHmobile check in is facilitated by visiting on mobile phone browser and the barcoded boarding pass is received on mobile along with email of the same.

This is open 48 hours to 90 minutes before departure.

This method of check in is permissible for all domestic flights within Malaysia; regional flights covering all important cities; all flights to/from KL to Paris and Frankfurt and Singapore to Penang, Kuala Lumpur, Kota Kinabalu, Kuching and Penang.

Fastcheck Kiosk is another of checking in without any hassles, selecting preferred seat and print boarding pass. These kiosks are available at 3 international airports- Kuala Lumpur, Kuching and Kota Kinabalu.

This is open between 48 hours to 40 minutes before departure of domestic flights, and 48 hours to 60 minutes before departure of international flights.

MHKiosk:In this method of check in, you make use of the Malaysia Airline iPads.Boarding pass is received on SMS/email. This method is applicable on all domestic flights; flights to/from Singapore to Kuching, Kota Kinabalu, Kuching, Langkawi, Penang and Kuala Lumpur; and, on regional flights connecting main cities of the region.

Counter Check In:

Facility for counter check in is available up to 2 hours and 1 hours before international and domestic flight departure.

For people using the KLIA Ekspres train service, you can check in inside the KL Central Station 2 hours before departure of international and 1.5 hours before for domestic luggage.

Return Check In:

You only have to check in once. Available via web, mobile, counter and kiosk check in only and for destinations within Malaysia or to Singapore.

One-shot Through Check In:

One time check in facility for passengers flying on connecting flights. Baggage transfer is direct on Malaysia Airlines only. Check In is available only via kiosk, counter and web.

Advance Check In:

This facility is available up to 48 hours before departure of flights and on using kiosk, web or mobile.

No Baggage Check In:

Available on web, mobile and kiosk.

Ask Your Questions Temporarily Disabled

Bilin Dandi

Posted on 10-Aug-2017
How do I reprint my boarding pass at the kiosk after web check in if I haven't print the hard copy boarding pass earlier?

Admin Reply :

You just to follow the instructions and get this printed. Airline crew at airport will also help. 


Posted on 24-Feb-2017
I plan to check in via mhmobile, read in a web that if I plan to use my phone to scan for boarding pass then only one pass is allowed. How about the second passenger ? If I screenshot the details and send to them. Does it work the same way? Or better to print out? Tq

Admin Reply :

Some countries mandatorily require print out of the boarding pass for boarding purpose due to security concerns. Therefore, it is always good to have the boarding passes in printed format along with the mobile boarding passes.


Posted on 09-Nov-2016
I already do web check in..can i reprint boarding pass at kiosk?

Admin Reply :

Yes, it can be done. You must check whether kiosk is available at the airport or not. 


Posted on 06-Nov-2016
If I just give them scan barcode at my phone,is work?I didn't print the barcode

Admin Reply :

The regulations differ from country to country. Which place are you travelling from? 

Margaret Rathod

Posted on 26-Sep-2016
The infomation provided through this website as per the current baggage allowance policy If my luaggage weights 31 kg will it be charged

Admin Reply :

yes, excess baggage would be charged for even if it is 1 kg more. This is a source of reveue for the airline and they would not like to leave it. 


Posted on 13-Sep-2016
i want web check in my flight on 15/9/2016, when i check in i havent confirmed than the system said check in no available. After that i try to check in second time with same flight , the system said i already check in. what can i do now? how to get the boarding pass

Admin Reply :

It is opens 48 hours before departure of flights. You would be doing it before, therefore, that message was being displayed. 

havinash gangadaran

Posted on 07-Sep-2016
How to reprint the boarding pass..which not print for the 1st time. I need the urgent reply cause 8th 12.30pm my departure. Your cooperation highly appreciated.

Admin Reply :

You can revisit Manage My Booking to print it. Else, you can seek information on whether the self-service kiosk is available at origin airport since it can also be used for printing of the boarding pass. 

serena aw

Posted on 02-Sep-2016
I did web-check in but forgot to print boarding pass and did not leave email address nor tel no. So now how do i go about to get it printed?

Admin Reply :

You need to have either the booking reference number or the e-ticket number for this purpose. Else, please speak to the airline customer service. This might also be done using your last name, route to travel and date on which booked. 

priya dhar

Posted on 20-Jun-2016
what are the charges in Indian rupees per kg for luggage weight more than 30 kgs

Admin Reply :

Which sector are you travelling?


Posted on 29-May-2016
Hi, can i reprint boarding pass at mas kiosk? Because i\'ve check in using online check in but i haven\'t print the boarding pass yet. Can i screen shot the barcode to scan it? Thanks.

Admin Reply :

If kiosks are available at the airport, these can be used to get the prints of the boarding pass. 


Posted on 29-Apr-2016
Is food items are allowed in your flight in cabin luggage? In Malaysia flights

Admin Reply :

Yes, these are allowed but it shall not be smelly or messy in nature. 


Posted on 23-Apr-2016
Hai...i already check in but i cannot print the boarding pass..can i ask counter to print it to me. Kindly advise Tq

Admin Reply :

You might have to stand in queue airport to get it printed. 

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