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Jet Airways Checkin and Boarding

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Jet Airways provides different types of check-ins depending on travel within India or international travel.

Types of Jet Airways Check In

1. Jet Airways Airport check-in :

For domestic flights, the check-in counters are opened usually 2 hours before scheduled departure and the passengers are required to check-in at least 60 minutes before schedule departure (for passengers coming from Jammu, Srinagar or Leh, minutes and for passenger traveling in group of 10 more this time period is 90 minutes). These counters are closed in Delhi, Mumbai, Hyderabad, Bangalore, Chennai and Kolkata airports 45 minutes before scheduled departure and 30 minutes before scheduled departure in case of any other airport.

Tele check-in passengers shall report prior to 50 minutes before departure of flight. In case of failure to do this, the seats will be released for passengers on standby.

For the international flights, counters for check-in open 180 minutes (3 hours) before departure and closed 60 minutes before departure. Passengers who have opted for tele, web or SMS check-ins shall report to airport prior to 60 minutes before departure.

Boarding Gate closes 25 minutes prior to departure and if passengers fail to board, their travel coupons will not be returned or revalidated for travel on another date.

2. Jet Airways Tele check-in :

Preferential facilities for tele check-in are provided to passengers based on their membership status and the class of travel.

For travelling within India on Jet Airways, the guests of Premiere and Konnect Select and JetPriviledge Platinum and Gold members can call between 48 hours to 60 minutes before departure whereas the time period reduces to 24 hours and 60 minutes prior to departure for JetPriviledge Silver members. Reporting shall be done at least 50 minutes prior to flight time.

For international travel, Jetpriviledge Silver members can call between 24 hours to 60 mints before departure while First Class/Premiere and JetPriviledge Platinum and Gold members can call between 48 hours and 60 minutes before departure. There is also a need to report to airport check in counter at least 60 minutes before departure.

3. Jet Airways Web check In :

By using the web check-in facility, you can get your preferred seat and print the boarding pass from the comforts of your home or office. If you are a JetPriviledge member, you can also gain 250 JPmiles as bonus on checking in by Web.

Jet Airways Web Check-in Time Requirements for Domestic and International Flights

Class Category Check-in within India (before depart.) International Check-in (before depart.) 
First Class  All  N/A  48 to 2 hours  
Première  All  48 to 1 hour    48 to 2 hours  
Economy  JetPrivilege Platinum / Gold  48 to 1 hour    48 to 2 hours  
 All other guests  24 to 1 hour    24 to 2 hours  

Please make use of the following infographic to know details about Jet Airways web check in Process and destinations where drop-off boxes are present.

jet airways web check in

Check in counter closure times-

Domestic flights: 45 minutes before departure time

International flights: 60 minutes before departure time. 

4. Jet Airways Kiosk check-in :

The facility of kiosk check in is available at select locations across the country. Jet Airways provides this service at airports of Mumbai, Chennai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Kolkata, Pune, Vadodra and Chandigarh. Your boarding pass can get printed from these kiosks. You can also earn 250 bonus JPMiles with kiosk check in. It can be done in the time frame of 24 hours to 45 minutes before departure of scheduled flights within India whereas the time period is     24 hours and 60 minutes for international flights. Abu Dhabi is the only destination where kiosk check in facility is provided by Jet Airways.

The process of Kiosk Check In begins by swiping your Jet Priviledge Card or Debit or Credit Card for name verification, filling in PNR number as per eTicket, confirming the itinerary of travel, selection of preferred seat and printing of boarding pass.

5. Jet Airways Check-in while walk-in :

This is an innovative concept in the check in procedure. It makes use of a Rover Agent who carries a hand held device and hip printer for checking in the guests. This has been introduced in Mumbai, Delhi, Chennai, Kolkata, Chandigarh, Goa and Pune for now.

6. Jet Airways City Check-in :

For guests who are having a hand baggage and traveling on a confirmed ticket, they can move to the city office of Jet Airways and can check in between 24 hours -2 hours before flight departure. This facility is currently being provided at Delhi, Mumbai, Hyderabad, Benguluru, Kolkata, Chennai and Indore. In case of city check in, you are required to report at the airport prior to 45 and 60 minutes before departure for domestic and international flights respectively.

7. Jet Airways City check-in at Delhi Airport Metro Express Line :

Three stations of the Delhi Metro Airport Line have been delineated for providing the check in facility to the guests. These are New Delhi, Shivaji Stadium and Dhaula Kuan stations. Check-in on this line begins at 6 hours and closes 2 hrs 30 minutes prior to scheduled departure of flights. City Check In (CCI) special identification tag and boarding tag will be attached to the boarding passes and check-in bags.

Reporting at the Jet Airways departure gates shall be done 30 minutes prior to departure.

8. Jet Airways One-time check in on return journey :

For guests who are traveling to a destination and then coming back on the same day on domestic flights, there is provision for having one-time check in facility. You can have the boarding pass for return flight issued right at the time of boarding the first flight. Please note that the boarding pass for return or onward journey flight can be issued in the beginning itself provided that the return or onward flight is scheduled to depart within 24 hours and guests are not carrying any baggage for their return or onward flight.

9. Jet Airways Through check-in :

Through check in a facility which is provided on domestic sector flights of Jet Airways or on other airlines who are entering or leaving the country. Guests checking in one the partner airlines of Jet can be issued boarding passes for the final domestic destination. Even the baggage will be tagged to final domestic destination.

Let us have a look at some of the guidelines of the Through In Check In:

a. For Domestic Journey, stopover has to be less than 24 hours, journey shall be on Jet Airways/Konnect, separate tickets shall be reserved for travel within India and the itinerary is tickets on 589/705 document.

b. For the international journey, the stopover shall be of less than 12 hours, journey shall be on Jet Airways/Konnect, separate tickets for travel within India and international travel is to or from Bangkok, Muscat, Singapore, Dubai and Kathmandu and the 589/705 document is used to ticket the itinerary.

Ask Your Questions Temporarily disabled

Lawrence wosskow

Posted on 07-Feb-2017
We are flying from Amritsar to Delhi on Thursday am We are then flying on virgin from Delhi to London Can we check our luggage in Amritsar and then it is checked all the way through to London or do we have to get it in Delhi and re check everything in in Delhi and get new boarding passes. Is 2 hours long enough

Admin Reply :

You will have to recheck in for completing all formalities. 

B. D. Agrawal

Posted on 04-Nov-2016
Dear Jet Airways, I will be flying in January 2017 from USA to Amsterdam by Delta Airlines, connecting with Jet Airways to Delhi. A few days later from Delhi to Jodhpur by Jet Airways. I have Delta/American Express platinum card. Please advise me on weight allowance on the Delhi-Jodhpur flight, if I have 23 kg to check in. Thank you.

suman maiti

Posted on 21-Oct-2016
1. how much luggage is free for domestic travel. 2. where to getdown to board the jet airways at delhi.

Admin Reply :

15 kg check in and 7 kg cabin allowance per adult or child passenger is free. 


Posted on 19-Oct-2016
I have checked in online but Do not have a print out of the boarding pass Can I proceed directly to the gate? I have no luggage to check in

Admin Reply :

You will need a print out of the boarding pass. Please do have it. 

Vinaykumar Dalal

Posted on 14-Sep-2016
I am planning to fly By Malaysian airlines (code share Airline to Jet Airways) from Kuala Lumpur to Mumbai. For this my office is issuing ticket to me. After that I am planning to take Jet Airways flight from Mumbai to Vadodara as a connecting flight. What free check in baggage for Mumbai Vadodara segment will be considered, as PNR will be different. Can I request Boarding pass at Malaysian Airline counter at Kuala Lumpur airport? Please guide me.

Admin Reply :

Since it is a different PNR, you will have to pay for excess baggage charges.

Tobias Braun

Posted on 10-Jun-2016
For the main lugguage I can take 30 kg. My question is, if this 30 kg can be in 2 bags or in only 2 bag. Thank you. Tobias B.

Admin Reply :

you can take it in 2 bags. 

Vikram Singh

Posted on 24-May-2016
Hi thanks for the reply. But as said by you that I will have to ask airline to do the same for me.The request has to be made at the counter since jet airwyas say that through check in ,is possible only for halt of less than 12 hours. Pl.advise. REgards,

Admin Reply :

They are right. 

Vikram Singh

Posted on 23-May-2016
I am traveling from Delhi to Toronto via London.The halt is of 14 hours at London.And my ticket is by jet airways and second flight from London to Toronto is by Air canada.I want to ask whether through check in ,of luggage is allowed.Pl.advise. Thanks,

Admin Reply :

You will have to avail of the through check in facility. Please ask the airline to do the same. 


Posted on 05-Oct-2015
I am travelling from copenhagen to pune Via hydrabad, do i need to recheckin my baggege at hydrabad airport. Please find my booking details. from copenhagen to Hyd-ZIDFTN from Hyd to pune-CFCZEI

Admin Reply :

Can you tell us which airline is the first carrier and your travel dates because its allowance policies would apply? 

deepak ch.tewari

Posted on 22-May-2015
sir, my dep from vns/ccu is at 1850 hrs on 22/5/15&arrival at ccu is at 2020hrs again on 23/5/15 I will go for check in for ccu/ixz at 02:45 ie a within a gap of 6hrs. Can I get the boarding pass at Varanasi itself & collect my luggage in Port Blair(ixz Veer savarkar Airport)

Admin Reply :

It would have been better if the PNR no was also provided. As a rule, the carrier does allow you to get the boarding pass at Varanasi itself for the next connecting flight. It also permits you to check in the baggage only once and collect it at the Port Blair airport. 

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