Airlines

JetStar Baggage Allowance

Free check in baggage allowance on JetStar flights depends on the fare type booked. However, it does allow free cabin baggage allowance for economy and business class passengers.

Check-in Baggage Allowance

In general, you are required to pay for the check-in luggage you are carrying with you. It is only in some of the fare categories where the ticket price would include the free check-in baggage.

You have the option to buy check-in baggage in weight categories of 15kg, 20kg, 25kg, 30kg, 35kg and 40kg. There is no limit on the number of pieces to be carried so long as these are within the permitted or bought allowance by weight and each bag shall not be more than 32 kg by weight. Only electric wheelchairs and scooters are exempt for this weight restriction of 32kg.

Check in baggage allowances for different fare rules are given in table below:

Economy Starter fares

No checked baggage allowance

Can buy 15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance.

Economy Starter fare with Plus bundle

20kg allowance; 10kg for Jetstar Japan (GK) domestic flights).

Can buy an additional 20kg if you need it (up to 30kg for Jetstar Japan (GK) domestic flights).

Economy Starter fare with Max bundle

30kg allowance.

An additional 10kg can be bought

Economy Starter fare with FlexiBiz bundle

No allowance

Buy a15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance.

Business fare and Business fare with Max bundle

30kg allowance.

You can buy up to an additional 10kg of checked baggage allowance.

For any bag of more than 1 meter in length there is a fee for oversize (see below).

Certain items can be carried in check in baggage for free. These include the stroller, port-a-cot, portable high chair and car seat. A wheelchair can also be brought if you need it.

Baggage transfers in case of connections: In general, JetStar does not make transfers of baggage from one flight to another. Therefore, you will have to take the baggage at stopover airport and check in again. If the connection is not on flights with JetStar, Qantas or partner airlines of JetStar, a 3 hour time interval shall be taken.

Carry-on Baggage Allowance

Carry-on baggage allowance is free upto certain weight, size and number of pieces limit. This is further based on the cabin class of travel.

Economy Starter, Starter Plus and Starter Max travellers are allowed 7kg in cabin per person.

FlexiBiz passengers are allowed 10kg each.

Business Class passengers are allowed 14 kg each.

Oversized Baggage Items

In general, JetStar counts as oversized the baggage all those items that have any one side more than 1 meter in length. In certain types of aircrafts, as given below, the oversized baggage dimensions vary.

Flight

Aircraft type

Maximum length

Jetstar Airways (JQ), Jetstar Asia (3K), and Jetstar Japan (GK)

A320, A321 and Q300

2.3m

Jetstar Pacific (BL)

A320, A321

2.0m

Jetstar Airways (JQ)

Boeing 787

2.77m

There is a levy of oversize baggage fees but exception is made of assistive devices, medical equipments, mobility aids and items for infants.


Excess Baggage/Baggage Charges

Airport rates of carrying check-in baggage are divided into two segments. There is a flat rate for the first 15 kgs and thereafter, there is a per kg charge for additional kilos.

For the first 15 kgs, the flat rates depend on flights, and these are given in table below:

Flights

Rates up to 15kg of checked baggage

Domestic Australia and New Zealand

AUD $60 / NZD $60

Domestic Vietnam

USD $16/ VND 360,000₫

Domestic Japan

JPY ¥2,600

International flights with Jetstar Asia (Excluding flights to Australia)

USD $40 / SGD$60 / VND 725,000₫ / THB฿1,400 / TWD $1,400 / HKD $320 / JPY ¥5,000 / IDR 400,000 Rp / PHP ₱2,200

International flights with Jetstar Japan

HKD $320 / JPY ¥5,000 / TWD $1,400 / PHP₱2,200 / CNY ¥250 / USD $40

International flights with Jetstar Pacific

USD $40 / VND 730,000₫

Flights between Australia and New Zealand with Jetstar Airways

AUD $75 / NZD $75

International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia Flights to/from Australia

AUD $100 / NZD $100 / USD $100 / SGD $100 / THB ฿2600 / IDR 1,025,000 Rp / JPY ¥8,500 / VND 1,750,000₫

The charges of excess baggage above 15 kg depend on whether the flight route is domestic, international within Asia or other international destinations. These rates are also given below:

Excess charges for domestic flights:

Australia

AUD $15

New Zealand

NZD $15

Vietnam

USD  $2.50 / VND 45,000₫

Japan

JPY ¥800

Excess charges for international flights within Asia:

Flights Departing

Excess Rate per Kg

Singapore

SGD $20

Indonesia

IDR 150,000 Rp

Japan

JPY ¥1,500

Vietnam

VND 320,000₫ / USD $15

Thailand

THB ฿600

Malaysia

MYR 50

Hong Kong

HKD $120

Taiwan

TWD $600

Philippines

PHP ₱650

China

CNY ¥100

Excess rates for other international flights:

Flights Departing

Excess Rate per Kg

Singapore

SGD $25

Australia

AUD $25

New Zealand

NZD$25

Japan

JPY ¥1,500

Indonesia

IDR 200,000 Rp

Sporting Equipments

Sporting equipments can be carried as a part of the check-in baggage. However, these are liable to be charges for being oversized or overweight. Therefore, if you are planning to carry any of these, then it is better to have a higher check-in baggage allowance booked earlier at the time of booking a ticket. Otherwise, if you pay at airport, it could be more expensive.

Golf Clubs

Any item longer than 1 meter is liable to be charged.  

Bicycle

Any item longer than 1 meter is liable to be charged. Bicycle tyres shall be deflated. Pedals shall be detached. Front wheel must be detached if longer than 180 cm.  

Surfboard, skis or snowboard

Max. length allowed depends on which JetStar airline you are flying. The lengths are already given in the table above.

Fishing Rods

Any item longer than 1 meter is liable to be charged. Fishing rods shall not be attached to other luggage. Max length allowed depends on which JetStar airline you are flying with.

Scuba diving

Any item longer than 1 meter is liable to be charged. Compress gas tanks shall be empty. Spear guns shall be unloaded. Knives have to be carried in check in baggage.

Windsurfers or sailboards

These are not allowed as check-in baggage since these are more than the length restrictions. These shall be sent through cargo.

Musical Instruments

 

Small musical instruments of weight less than 7 kg and of dimensions up to 85cm*36cm*23cm can be taken as a carry on luggage.

Large musical instruments than this can be carried on a separate seat which needs to be bought. Otherwise, it can be checked in. If the weight is more than 15 kg, it is mandatory to take it as a check in baggage.

Every flight has a limited quota of carrying musical instruments, so you must inform the airline before booking tickets so that it can tell you whether you can bring the musical instrument or not.

Pets

JetStar does not fly pets.

 

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