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GoL Baggage Allowance

Carry-on Baggage

All ticket holders could travel with a carry-on bag weighing up to 10 kg and of max size 40 x 25 x 55 cm. Additionally, a personal item like a handbag, laptop, tablet or a bag with goods bought at a duty-free shop is also allowed free.

Check-in Baggage

The following allowance rules are applicable for tickets bought after February 21, 2018.

Whether the check in baggage allowance is free or not depends on the fare choice booked. This is given in the table below. Passenger has an option of paying for their checked baggage while purchasing their ticket.

Maximum dimensions permitted for a checked bag are 50 x 28 x 80 cms (158 cms in total). Maximum weight permitted for a checked bag is up to 23 kg.

Every checked baggage corresponds to a single piece of up to 23 kgs. If the total weight is divided into two or more pieces, each new piece would be charged as an additional bag.

Certain fares classes permit passengers to Check baggage free of cost. Refer to the table below. These rules are for fares booked  

  Promo

No free check-in baggage

Light

No free check-in baggage

Plus

1st bag free of charge

Max

1st and 2nd bags free of charge

Premium Economy

1st and 2nd bags free of charge

Checked Baggage Charges

Following are the check-in baggage allowance charges for the domestic and international flights. These depend on how the excess baggage is bought. Digital channels are less expensive as compared to the check-in counters at airports.

Baggage

Domestic Flights

International flights

Checked pieces of baggage weighing up to 23 kgs (51 lbs)

Digital channels

Check-in counter

Digital channels

Check-in counters

1st checked bag (Light and Promo fares)

R$ 50

R$ 100

USD15

USD30

2nd checked bag (Light, Promo, Plus fares)

R$ 70

R$ 140

USD35

USD70

3rd to 10th checked bags (each) (Light, Promo, Plus, Max, Premium Economy fares)

R$ 80

R$ 160

USD50

USD100

Checked Baggage rules for tickets bought between June 20, 2017 and February 21st 2018 -

Light

Does not include free checked baggage

Plan Ahead

1st checked bag is free

Flexible

1st checked bag is free

Premium (international flights only)

1st and 2nd checked bags are free

Excess Baggage Policy

If your checked bag weighs more than 23 kg, then charges are:

  • Domestic flights- R$ 25.00 per extra kgs

  • International flights- US $8.00 per extra kgs.

Bags should not exceed 45 kgs on domestic flights and 32 kgs (71 pounds) on international flights.

Maximum weight of excess check-in baggage allowed is up to 200 kgs (on payment of charges). More than this limit has to be sent through cargo with GOLLOG.

Excess Baggage rules for tickets bought between June 20, 2017 and February 21, 2018.

Destination

Brazil

International

Domestic

R$ 12

R$ 15

International

R$ 12

USD 4

 

Frequent Flyers Members Extra Allowance

All Smiles customers would be entitled to one piece of carry on bag weighing up to 10 kgs and one piece of personal item.

Exclusive benefits for Smile Category (Diamond, Gold, Silver members) and Smile Credit Cardholders (Smile Infinite and Platinum) are mentioned below -

Smiles Category

Diamond Category

The 1st, 2nd and 3rd pcs up to 23 kgs each could be checked free of charge

Gold Category

The 1st and 2nd pcs up tol 23 kgs each could be checked in free of charge.

Silver Category

The 1st bag weighing up to 23 kgs could be checked free of charge

Smile Credit Cardholders

Smiles Infinite Credit Card

The 1st bag weighing up to 23 kgs could be checked free of charge.

Smile Platinum Credit Card

The 1st bag weighing up to 23 kgs could be checked free of charge.

Please note: You must show the actual valid credit card at the GOL check-in counter to avail the benefit of higher allowance

Infant Policy

If a passenger is travelling with an infant on lap, they could check in 1 baby stroller and 1 child safety seat or 1 baby carrier per child as extra luggage, free of charge. No carry-on baggage as such allowed.

On domestic flights, if other items are required to be checked in for the infant, it would be considered as part of the baggage of a parent or guardian.

On international flights, they are entitled to carry on luggage weighing up to 10 kgs.

Musical and Sports Baggage Policy



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