In case of change of schedule of flight after the issuance of ticket, refunds will be provided to the passengers only when Etihad is not able to fly the alternative flight also on time.
In case of cancellation, not being able to fly on schedule, not being able to stop at the stopover or final destination or cause the missing of subsequent flight, Etihad will:
a. make arrangement to carry you and baggage on another flight (same class) operated by Etihad without any extra cost; or
b. make a refund; or
c. reroute you and your baggage to the destination on another scheduled flight of another carrier ( in same class) or such agreed means of transport. Any difference is fare payable to you will be refunded by the carrier.
Compensation for denied boarding is available on conditions that you have met all check in and boarding guidelines and Etihad is not able to provide the previously confirmed space on the flight.
Involuntary Refunds In situations outlined above, the carrier will be required to pay refund of a sum equal to unused part of the ticket.
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