Airlines

Etihad Airways Refunds

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In case of change of schedule of flight after the issuance of ticket, refunds will be provided to the passengers only when Etihad is not able to fly the alternative flight also on time.

In case of cancellation, not being able to fly on schedule, not being able to stop at the stopover or final destination or cause the missing of subsequent flight, Etihad will:

a. make arrangement to carry you and baggage on another flight (same class) operated by Etihad without any extra cost; or

b. make a refund; or

c. reroute you and your baggage to the destination on another scheduled flight of another carrier ( in same class) or such agreed means of transport. Any difference is fare payable to you will be refunded by the carrier.

 

Compensation for denied boarding is available on conditions that you have met all check in and boarding guidelines and Etihad is not able to provide the previously confirmed space on the flight.


Involuntary Refunds In situations outlined above, the carrier will be required to pay refund of a sum equal to unused part of the ticket.

Ask Your Questions Temporarily disabled

Bojja Mounica

Posted on 26-Feb-2017
Hi team, Due to some issues I just want to cancel my flight ticket on feb 27th and its round trip I already travelled one trip on January 7th and my next trip Is feb 27th so I want to cancel it can I get refund for that please help me out regarding this issue Regards Mounica

Admin Reply :

If you booked ticket on airline website, you can do teh cancellation online on airline website. Else, you can call the customer service for the same. 

Majanu Thomas

Posted on 24-Feb-2017
How do I get refund after cancellation of my air ticket, if it was booked using a credit card?

Admin Reply :

You credit card account will get the refunds balance.

Afroz Khan

Posted on 15-Feb-2017
I want to know refund policy for how many years or months we can refund for one year validity business class ticket please advise. Thanks

Admin Reply :

If you want to get the refunds, it is better to do so as soon as possible and do not wait for the year to be complete. 

MUHAMED/MOOLAMKANNAMPARAMBILSALAMU

Posted on 14-Feb-2017
WE WERE TAKE A TICKET PNR - NRNMRG MUHAMED/MOOLAMKANNAMPARAMBILSALAMU WE WERE CANCEL THIS TKT 11/2/2017 .BUT WE CANNOT GET ANY REFUND.WE WANT REFUND.PLS HELP ME.AND TAKE ACTION SUDDENLY.WE ALWAYS USE THIS FLIGHT FOR TRAVELLING.WE ALSO TAKE ETIHAD AIRWAYS TKT SAME DAY FROM BAHRAIN.

Admin Reply :

PLease contact the airline or the agency which booked the tickets. Airline will not give this information to any other person. 

Aneesh rahim

Posted on 09-Feb-2017
Dear .Sir,madam My flight time is today 9/2/2017 4.45am , but this flight is missing, I want refund this ticket, how I get the money, I purchased by in Saudi Arabia, now I am in Kerala,

Admin Reply :

You will have to contact the person or entity from whom you booked ticket.

Aneesh rahim

Posted on 09-Feb-2017
Dear.sir/madam My flight is today early morning 4..45am(9/2/2017),but this flight is missing, I want refund this amount, how I get

Admin Reply :

Please contact the person or company which booked ticket for you. 

Prakash K

Posted on 16-Aug-2016
I booked a ticket to Dublin, Ireland for travel on 25/07/2016, for my sister, Sowdamini Nandakumar , (Confirmation Number XOKUWR ) for to and fro refundable ticket. Unfortunately she could not able to travel along with me due some visa problems and I asked my agent to cancel the same. Kindly advise the actual amount deducted as cancellation charge. My wife Sreelatha and myself undertook the journey on 25/07/2016 from Cochin-Abudhabi-Dublin. Your early advise is highly appreciated Prakash K

Admin Reply :

You are requested to approach the agent for this purpose since airlines will not disclose how much of deductions was made as the agent is involved in between. 

Sharat singh

Posted on 04-Jul-2016
Sir I have one problem regarding my flight I book my flight through agent the problem is that my flight Delhi to Turkey but I don't have lending visa aithiad airways authority don't accept me so that time i miss my flight also after 5 hour I will take exit from airport they right in my ticket off load then next day I will meet my agent and tell him cancel my ticket and I need refund but he will give me refund very less refund why how much airways cut the Money my ticket was 30000 but he give only 10 why ?

Admin Reply :

It seems that you did not meet the requirements of Visa. Your agent shall have told and completed Visa requirements before booking tickets. Nothing much can be done by us since refunds are in hand of ticketing agent. 

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