Airlines

Air India Special Assistance

Pregnant Women & New Born

No women in more than 35 weeks of pregnancy will be allowed to travel on AI flights. From 32 to 35 weeks of pregnancy, a medical Fit-To-Fly certificate is to be produced from treating Obstetrician. Certificate shall not be obtained more than 3 days prior to departure.

Cases of multiple pregnancy or complicated pregnancy are not accepted beyond 32nd weeks.

In cases of new-born babies, air travel is not permitted for an infant who is less than 14 days old. If there is a need for travel for saving the life, medical certificate from Obstetrician and Pediatrician shall be obtained and must be accompanied by a doctor.

Unaccompanied Minors.

Air India provides committed services for unaccompanied minors. All required documents shall be filled and submitted to Air India office 3 days prior to date of travel.

For the Disabled

Air India reserves the right to refuse carriage of a person on its flights if these conditions exist:

a) Persons refusing to submit to requirements of carriage.

b) Persons with infections who can cause the same to other passengers or make the others on flights discomfort.

c) Persons on stretcher, incubator or with severe immobility, severe hearing or vision impairment, unless they are accompanied by an escort.

Wheelchair cases

There are no charges for wheelchair usage at all airports for any class of travelers.

For incapacitated passengers, medical clearance is not required if the assistance is required only at airport and at time of embarkation and disembarkation. For the passengers who do not need medical clearance but need only assistance, FREMEC certificate from any carrier can serve as a valid medical document provided it is still valid.     

Passengers are allowed to carry their own wheelchairs or assistive devices in cabin, provided there is space for the same. Else, it can be put in the baggage hold from where it can be retrieved for use by passenger. If the passenger wants to put his wheelchair in checked in baggage, they have the option of using airport wheelchair till the plane door.

Stretcher cases

Only 1 stretcher is allowed per flight and that too only in Economy class.  It is the Medical Services Deptt from which clearance for stretcher cases is required. MEDIF forms are required to be filled and these shall also include the treating physician’s certificate and the passenger declaration.

In cases where permanent disability of passenger is established, there is no need for furnishing a MEDIF form every time a flight is to be taken. Rather, FREMEC form can do the needful.

Mentally retarded cases

They are not allowed if they are not accompanied by suitable attendant. Treating doctors certificate is required. There is also a requirement to have the injectable sedative medicine prescribed by the doctor.

Visually Impaired Cases 

Visually impaired passengers are allowed to travel with their trained dogs provided these are properly restrained, muzzled and seated on a moisture absorbent mat. Dogs are not allowed on seat. Also, if traveling to a foreign land, the laws and rules of destination countries must be observed and all formalities related to it shall be completed before embarking on journey.

Ask Your Questions Temporarily Disabled

Litty a eapen

Posted on 19-Jul-2017
Am pregnant and I book ticket in air India for next month.can u sent me the travelling form for pregnant women ,need to fill by doctor Thanks

Admin Reply :

The proforma of this certificate is generally available with the doctors. 

We have one from Spicejet. This can be found at http://baggage-allowance.info/blog/spicejet-fit-to-fly-certificate-proforma/. 

You can make use of the same content for Air India as well. 

kiran shah

Posted on 15-Jul-2017
Sir my name is Kiran shah. I have book domestic air India flight. But by over side 1 alphabet in ticket is change so I am able to travel or not please help?

Admin Reply :

PLease get in touch with the airline in this respect. 

Bahader Singh

Posted on 17-Feb-2017
Hi I need to carry my Portable Oxygen machine battery operated onboard my flight what is the procedure Thanks

Admin Reply :

You just have to inform the airline about it. They will tell the docs needed, if any. Please contact their Special Assistance team for this.

anit gandhi

Posted on 16-Feb-2017
can we take 49" + led/smart tv from muscat to Bombay.

Admin Reply :

yes, it can be taken within permitted free baggage allowance limits for check in baggage. 

kadar

Posted on 09-Feb-2017
dear air india team my wife is 26 week pregnet and u want to traval kuwait to mangalore tommorrow. is fit to fly certificate required for travel she is fit and fine please guide me.

Admin Reply :

No need for fit to fly certificate because she is less than 32 weeks of pregnancy.

RASHMIN ACHALIA

Posted on 29-Jan-2017
TILL HOW MANY WEEKS OF UNCOMPLICATED PREGNANCY WOMAN CAN TRAVEL ? WHAT DOCUMENTS ARE REQUIRED FOR THE SAME ? IF A DOCTOR IS ACCOMPANYING THEN TILL WHICH WEEK IT IS ALLOWED ? REGARDS.

Admin Reply :

Women can travel till 32 weeks of pregnancy. This period can be extended to 35 weeks if normal delivery is expected. A certificate from doctor is required.

A physician can travel as an escort with the pregnant lady on authority of the Chief Medical Officer of Air India only in case when the travel is done close to period of delivery.

Ritu

Posted on 24-Oct-2016
My mom is 60 years old, she is travelling alone from India to Melbourne. She needs assistance to go to the terminal and gate. She also wants assistance to fill the immigration forms.

Admin Reply :

PLease contact the airline in this respect.. 

MOHAMMED RAMSHID PP

Posted on 04-Oct-2016
My wife will travel on this Friday from dubai to calicut and she is prgnent for 18 weeks.question is Does she need medical fitness certificate?. if yes how many days fitness certificate is accepted

Admin Reply :

No she does not need it unless hers is a case of multiple pregnancies or complications. 

Aarti

Posted on 23-Sep-2016
Hello Sir, My mother is 65 years old , has diabetes( needs insulin dose) and suffers frequent low blood pressure issues. She wishes to travel and meet us in USA. We are looking at direct flight from delhi to sfo. Should she travel or not? hypothetically if she needs help in flight, is the staff empathetic about seniors? Please guide,

Admin Reply :

If she needs help of an assistance in flight, it is suggested that she is accompanied by an assistant. Airline staff will not administer any medicine or help in eating food. Airline cabin crew will assist in taking the patient till washroom but will not assist in providing personal assistance any further. 

For detailed queries, we suggest you speak to airline directly.  

Anita Kathe

Posted on 07-Sep-2016
I am travelling on 11th Sept 4.40AM from Ahemadabad to London Heathrow. I need wheel chair assistance. My ticket number is - 0989164231999. My India contact number is 07096232082. I have just done my IVF treatment and cannot walk too much or carry luggage in hand . Let me know what further docs you need from me. Kind Regards, Anita Kathe

Admin Reply :

Please contact the airline directly for this special assistance. They will also inform you what other docs would be needed. They might require a fit-to-fly certification. 

luikham

Posted on 23-Aug-2016
how do i download the fit to fly form for pregnant women

Admin Reply :

It is available with the treating doctors.

Amy

Posted on 17-Jul-2016
Hi I am 26 weeks pregnant and planning to travel from london to Hyderabad by air India in business class. I would like to know if u would provide me with a wheel chair and special assistance during my transit in Delhi airport as I am not comfortable for walking long distances in the airport.

Admin Reply :

Yes, this assistance can be provided.  You need to get in touch with the airline local office for this and well in advance of your travel date. Please refer to this link for more details: http://airindia.in/special-needs-faqs.htm#q1

Sajith

Posted on 11-Jul-2016
Dear air india team,I want to book a ticket to USA for my wife ,she is 30 weeks pregnant..Can she travel alone at her 32 nd weeks of pregnancy along with 2 year old son with fit for travel certificate as there is no complications so far and its single pregnancy ? Thanks in adv..

Admin Reply :

yes, she can travel. 

Venkatesh Padmanabhan

Posted on 24-Jun-2016
Dear AirIndia team My wife is 10 weeks pregnant and she is traveling from Muscat to Chennai. Will she get any assistance from AirIndia for loading and unloading luggage at the Muscat as well as Chennai airport Thanks Venkatesh Padmanabhan +968 94589623

Admin Reply :

Air India will only provide assistance is guiding the passenger through airport. 

Manoj balani

Posted on 11-Apr-2016
Dear sir, I have an air india flight from srinagar to pune with a halt at jammu and layover at delhi on 2nd may 2016 at 14.25pm. The layover is only 60 min at delhi with change of flight so I am worried if I can move across in the given time along with my kid and wife and whether checked baggage will be directly transferred to the delhi pune flight or will i have to check in sgain. Moreover in AI flights its mentioned that hand baggage is not permitted from srinagar but since my kid and myself suffer from travel sickness and I need to carry homeopathic medicines and water and it will be a long time from srinagar to pune so what can be done. If the baggage will be transferred directly will I atleast get to access my hand baggage before boarding the delhi pune flight.

Admin Reply :

At first, medicines might be permitted to be carried, though not in a cabin bag. You might be allowed to carry these in hand. You shall request for through check in with Air India. 

zeena dsouza

Posted on 11-Mar-2016
Can I travel upto 32week of pregnancy?? Because I want to book ticket from mumbai to mangalore.

Admin Reply :

You can travel upto 35 weeks of pregnancy, but after completing 32 and up to 35 weeks, there is a requirement of Fit to Fly certificate. Thus, if you would be 32 week pregnant on date of travel and that week would not have ended, then you can travel even without a Fit to Fly certificate.

Please note that this provision is for single and normal pregnancy cases only.

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